While fighting your way in Neo Arcadia to be the winning squad, it’s a bummer if your Hyper Scape keeps crashing for no reason. Don’t worry if you’re experiencing random game crashes, for many players have been reporting the same issue. And the good news is that you can get rid of it easily with the following fixes.

System requirements for Hyper Scape

Before moving on to the following fixes, make sure your PC (how to check my PC specs?) meets the minimum requirements for Hyper Scape.

Minimum requirementsRecommended requirements
OSWindows 8 or Windows 10 (64-bit)Windows 8 or Windows 10 (64-bit)
ProcessorIntel Core i3 3220 @ 3.3GHz or
AMD FX-4130 @ 3.8Ghz
(SSE 4.2 support or higher and AVX required)
Intel Core i7 4790 or
AMD Ryzen 5 1500X
(SSE 4.2 support or higher and AVX required)
RAM6 GB8 GB
Video cardNVIDIA GeForce GTX 660 (2 GB),
AMD Radeon HD 7870 (2 GB) or
Intel HD 520
NVIDIA GTX 1660 SUPER (6 GB) or
AMD Radeon RX 480 (4 GB)
Hard Drive30 GB available storage30 GB available storage
Sound cardDirectX-compatible Sound card card with latest driversDirectX-compatible Sound card card with latest drivers
System Requirements for Hyper Scape

If your PC gear is good to go, check out the following fixes to get your game running perfectly again.

Try these fixes

Hyper Scape crashing can be caused by faulty game files, background apps, outdated operating systems/drivers, or overclocking, etc.

No matter what the culprit is, try the following fixes that have worked for many players if your Hyper Scape crashes to the desktop but Uplay works just fine.

  1. Verify your game files
  2. Run Hyper Scape as administrator
  3. Update your GPU driver
  4. Disable background apps
  5. Check for Windows updates
  6. Lower your graphics settings
  7. Turn on/off V-Sync
  8. Run your game in windowed mode
  9. Reinstall Uplay

Fix 1: Verify your game files

Missing game files can make your Hyper Scape unplayable, especially after a new update. Many Hyper Scape players managed to fix the crashing by verifying their game files. Here’s how to exactly do it:

  1. In Uplay, click the Games tab at the top of the window
  2. Hover over the game tile of your Hyper Scape. This will make a little arrow appear at the bottom right of the tile
  3. Click on this arrow and click on Verify files from the drop-down menu.
    Hyper Scape verify game files
  4. It will take about 3-5 minutes to verify your game files. Once complete, try playing Hyper Scape again to test the issue.
    verify your game files

If it helps you restore some missing/corrupted game files, you can play the game without any crashing now. But if this fix doesn’t work, don’t worry, for there’re more fixes to try.

Fix 2: Run Hyper Scape as an administrator

Sometimes you may need to grant administrative rights to Hyper Scape to make sure your game has full rights to do anything it needs to do. Here’s how to run your game as an administrator permanently.

  1. Go to the folder where your game is installed.
    Eg. C:\Ubisoft Game Launcher\games\Hyper Scape
  2. Right-click Hyperscape executable file, and select Properties.
  3. Go to the Compatibility tab, and check Run this program as an administrator. Then click Apply > OK to save the changes.
    run Hyper Scape as admin
  4. You can also run your game launcher i.e. Uplay as an administrator.
    run uplay as admin
  5. Try playing Hyper Scape again to see if the crashes persist.

If you would like to grant administrative permissions only temporarily, right-click on the desktop icon of the game (or the executable file in the installation directory) and select Run as Administrator.

Fix 3: Update your GPU drivers

GPU drivers are vital to your gaming experience, and graphics companies keep releasing new drivers to fix bugs and improve game performance.

Hyper Scape can crash randomly especially when your GPU driver is missing, corrupted, or out-of-date. Here’s how to update your graphics driver:

You can update your drivers manually by visiting the manufacturer’s website (NVIDIA, AMD, or Intel) to download the correct driver and install them manually.

If you don’t have the time, patience, or computer skills to update your graphics driver manually, you can, instead, do it automatically with Driver Easy. Driver Easy will automatically recognize your system and find the correct driver for your graphics card, and your Windows version, and it will download and install them correctly:

  1. Download and install Driver Easy.
  2. Click the Update button next to the graphics driver to automatically download the correct version of that driver, then you can manually install it (you can do this with the FREE version).

    Or click Update All to update all of your drivers automatically (feel free to try the Pro version, which comes with Full Support and a 30-day Money-Back Guarantee. You will be prompted to upgrade when you click Update All).
    update driver scan quickly
  3. Restart your PC after the update is complete.
If you need assistance, please contact Driver Easy’s support team at support@drivereasy.com.

Fix 4: Disable background apps

Some apps running in the background may interfere with your games. To check if this is the culprit of your game crashing, here’s how to do it:

Step 1: Check if a background application is causing the issue

  1. Press the Windows key + R at the same time to open the Run box.
  2. Under the General tab, choose Selective startup, and uncheck Load startup items. Then click Apply > OK.
  3. When you’re prompted to restart your PC. Make sure you’ve saved your files and click Restart.

Try playing your game and see if Hyper Scape crashing still persists. If the game works fine now, it’s likely a background app is the culprit. But if Hyper Scape keeps crashing, you can move on to the fix 5.

Step 2: Find out the problematic application

Once you know there’s a background app causing your Hyper Scape to crash, here’s how to identify the service/app that is interfering with your game. Or you can check out the list of software likely to interfere with Ubisoft games.

  1. Press the Windows key + R at the same time to open the Run box.
  2. Type msconfig into the box and hit Enter.
  3. Go to the Services tab and check the Hide all Microsoft services box. Then click Disable all.
    open system configuration
  4. Select the Startup tab and click Open Task Manager.
    task manager
  5. Select each startup item and click Disable.
    disable start up
  6. Go back to System Configuration window, and click Apply > OK.
  7. Restart your device, and play your game. You can repeat this process (enabling one seivice/app every time) until you find the problematic one.

Fix 5: Check for Windows updates

Windows releases updates to keep your device running smoothly and securely, so make sure you’ve installed the latest Windows update in case you’ve missed out on some major improvements. Here’s how to do it:

  1. In the Windows Search bar, start typing check and select Check for updates.
  2. Click the Check for updates button. Windows will start checking for available updates and download them if there’re any.

Once the download is complete, follow the on-screen instructions to install all the updates.

If your Hyper Scape keeps crashing, you can head to the next fix.

Fix 6: Lower you graphics settings

There’re a lot of customization options in Hyper Scape, but using the correct game settings can have a surprising impact on your game stability.

If Hyper Scape crashes randomly, you can try lowering some of your settings if you leave everything at max. Generally, the game is quite good with medium/high settings.

The best graphics settings for Hyper Scape:

Overall QualityCustom
Animation QualityMedium/High
Anti-Aliasing QualityFXAA
Atmospheric QualityMedium
Resolution ScalingFixed
Geometric QualityFixed
Frame Rate Quality60/144
Lightning QualityLow
Shadow QualityLow
Sharpness25/50
Sound QualityUltra
TextureHigh
VFX QualityMedium
Best graphics settings for Hyper Scape

If Hyper Scape keeps crashing even if you’ve lowered your graphics settings to very low, try the next fix, below.

I know overclocking is what many players like, since it can really improve your FPS in games. However, Hyper Scape is sensitive to overclocking, so it’s better to stop overclocking your graphics card.

Fix 7: Turn on/off V-Sync

Some users find enabling or disabling V-Sync helps fix the Hyper Scape crashing issue. If your V-Sync is left to Off, you can turn it on instead, and vice versa. Here’s how to do it:

  1. Right-click your desktop, and select NVIDIA Control Panel.
  2. Go to 3D Settings > Manage 3D setting on the left pane.
  3. Under the Global Settings tab, scroll down to Vertical sync. Then click the down arrow, and select On.
  4. Click Apply to save the changes.

If you’ve turned V-Sync on, you can turn it to Off. This method has a varing success, so you can move to the next fix if this doesn’t work.

Fix 8: Switch to the windowed mode

Many players find windowed mode fix their game crashing issues. When running your game, press Alt + Enter. If this keyboard shortcut doesn’t work, you can open the game’s graphics settings window and choose windowed mode instead.

If this workaround doesn’t do the trick for you, you can switch out of windowed mode and re-enbale full-screen mode afterwards.

Fix 9: Reinstall Uplay

If game crashing is still bugging you, the last resort is to clean reinstall Uplay. This method works for many players.

  1. Close the Uplay application.
  2. You’d better back up Uplay save games before uninstalling.
  3. Uninstall the Uplay client from your PC. By default, the uninstall application is located in C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher.
  4. Run this application, and follow the on-screen instructions to complete the uninstall.
  5. During the process, you will have the option to decide if you want to uninstall the games as well.
  6. Download the latest version of Uplay.
  7. Run the downloaded file as administrator.

There you have it – 9 fixes to fix your Hyper Scape crashing quickly and easily. Hopefully, one of the fixes above solved your problem. Feel free to leave us a comment and share your workarounds with others.

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