Mouse Cursor Disappears on Windows 10 [Solved]

By Jonny Lin in Common Errors Tags: Windows 10

Many Windows 10 users have reported that their mouse pointer or cursor has disappeared. This usually happens when they have just upgraded from previous versions of Windows or woken their computer up from sleep mode. 

This is a very annoying problem – and quite scary. You’re probably thinking, “I can’t even use Windows without a mouse! How am I supposed to fix a problem like this without one?”

But don’t panic! It’s possible to fix this problem – even without your mouse. Here are two fixes you should try: 

  1. Re-enable your mouse
  2. Update your mouse driver

 

Method 1: Re-enable your mouse

Windows may have disabled your mouse during the upgrade from a previous version or while your computer was in sleep mode. This will make your mouse unusable and your mouse cursor disappear. You should re-enable your mouse in order to restore its cursor.

There are two ways you can re-enable your mouse:

A. If you are using a laptop, you should try pressing the key combination on your laptop keyboard that can turn on/off your mouse. Usually, it is the Fn key plus F3, F5, F9 or F11 (it depends on the make of your laptop, and you may need to consult your laptop manual to find it out).

B. You can also enable your mouse in the mouse settings. To do so:

1) Press the Win key on your keyboard, then type “mouse“. When you see “Mouse settings appear in the menu above, press the up or down arrow on your keyboard to highlight it, then press Enter.

2) In Mouse settings, press Tab on your keyboard until Additional mouse options (under Related Settings) is highlighted. Press Enter on your keyboard to select it.

3) In the Mouse Properties window, press Tab on your keyboard until the Buttons tab in the window is highlighted (with a dotted border.)

4) Press right arrow key on your keyboard until Device Settings in the window is opened. (The name of this tab could be different, depending on the mouse you use.)

5) If your device is disabled, press Tab on your keyboard until the Enable button is high lighted, and press Enter to enable the device.

6) If this method solves the problem, you will be able to see your mouse pointer again.

Method 2: Update your mouse driver

You can perform this method when your mouse cursor doesn’t disappear. Or you can check to see if another mouse can be used on your computer so that you can update your drivers.

Your mouse pointer may disappear if you are using the wrong mouse driver or it’s out of date. So you should update your mouse driver to see if it fixes your problem. If you don’t have the time, patience or skills to update the driver manually, you can do it automatically with Driver Easy

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to be troubled by the wrong driver you would be downloading, and you don’t need to worry about making a mistake when installing.

You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 steps (and you get full support and a 30-day money back guarantee):

1) Download and install Driver Easy.

2) Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.

3) Click the Update button next to the mouse driver to automatically download and install the correct version of this driver (you can do this with the FREE version). Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).

  • Stevie Mac

    I installed driver easy. It identified that I needed a driver for the touchpad and when I updated it the cursor reappeared. thanks! Strangely the cursor originally disappeared when I dropped the laptop…it happened once before too but on that occasion windows did the updates automatically quite soon after.

  • Marty Davis

    After using Driver Easy to update AMD I2C controller, I lost the cursor and found that the mouse didn’t have a driver anymore. After rolling back the driver to the original one, I re-gained functionality.
    Might want to look into that…

  • Kent Corlain

    How many damn bugs does Windows 10 have? Every time I start it something new turns up making the computer useless. If it even starts instead of showing a black screen that is. I got the cursor to show up by turning the trails on, but they’re annoying and if I turn them off it disappears again. Nice feature.

  • Denise Hughes

    same problem, cursor has disappeared from pc, don’t have fn key, don’t have device settings in mouse options, when I look at device management it tell me mouse is working fine. its a wireless mouse, which works on other pc and usb is fine when used for other devices.
    I’m on windows 10 and have been for ages, it was working, then turned on next morning and it wasn’t there, nothing from pressing mouse buttons either. would rolling back to day before problem work, if so how do I do it without mouse?

    • Jonny Lin

      Hi Denise,
      Do you have another mouse and can you use it on your computer? If so, try using Driver Easy to update your drivers or performing a system restore (rolling back).

      And yes, system restore may help and you can restore your system without your mouse. To do so:
      1) Press the Windows logo key on your keyboard, then type “restore”
      2) Press the up or down arrow on your keyboard to highlight “Create a restore point”, then press Enter
      3) Press Tab on your keyboard until the System Perform button in the window is highlighted (with a dotted border) and then press Enter.
      4) Follow the instructions to restore your system (Use Enter to go next, and the Tab key to select your restore point).

      • Denise Hughes

        tried everything with another mouse and now tried system restore, also tried adding trails to cursor and deselecting hide pointer when typing, selected show position of cursor by pressing ctrl, this always shows position in centre of screen and does not move at all. So still looking for a soloution 🙁

  • for me it was easy:
    – there was touchpad enable/disable button at F7 in acer laptop.

    Thanks for pointing to that direction.

  • wildlifeart

    Trying to install the driver but can’t tab to the Run/save bar

    • wildlifeart

      So I now have the scan now button on the white screen but can’t navigate across to push the button. Entering doesn’t work

      • Jacob Johnson

        Use the keyboard shortcut left Alt + left SHIFT + NumLock to turn on Mouse Keys.
        Depending on your settings, you may need NumLock on or off for it to work (I think default is on).
        Use the numpad to navigate the cursor (with the labeled arrows being their respective directions, 1, 3, 7 and 9 for diagonals, and 5 for left-click).

  • Lesley

    Can’t get mine to work,. I have no cursor and cannot bring it back using the shortcut keys. Tried the second method of yours but can tab to the top to get into the right screen to make the changes.

    • Jonny Lin

      Hi Lesley,
      Are you able to see the tab name surrounded by a dotted border?

      • wildlifeart

        I am now back up to trying to download driver easy but can’t tab or arrow down to click on the run or save button

    • wildlifeart

      Ok so I managed to download the program but the download screen won’t work. Can’t move the with the tab or arrows and when I enter it doesn’t scan.

  • Diana Hilton

    Wow thanks, scary and bewildering problem now solved by updating the driver phew

  • Jonny Lin

    Hi,
    Have you tried re-enabling your mouse using your keyboard?

  • terrence

    All I have are 4 tabs, Buttons, Pointers, Pointer Options, and Hardware. What should I do?

    • Jonny Lin

      Hi,
      In this case, you need to find an alternative method to re-enable your mouse.
      Are you using a laptop? If you are, try pressing the Fn key and F3/F5/F9/F11/… (this depends on the brand you use) on your keyboard at the same time. These are the key combination that can turn on or off your mouse on your laptop. You can give this a try.

  • terrence

    I don’t have a Device Settings tab just Buttons, Pointers, Pointer Options, and Hardware what should I do?

  • Dick Latour

    Excellent. Thank you very much. This proves that there is always somewhere you can go to learn more and get help from someone you’ve never met. I’ve been “playing” with this for two days now. Thanks again.

    • Jonny Lin

      You’re welcome.

    • Veni Vidi Vici

      Tried all of these options nothing works. The curser Is there when I log on then it disappears sometimes ( virus?)
      I have an HP Pavilion 360 laptop and I had nothing but problems since the first day I bought it and I tried returning it at a store called PC Richards but they refused to take it back.
      Probably going to bring my Toshiba laptop from United States and end up throwing this one in the garbage.
      Never bought anything a PC Richards as you cannot return it if you have problems; Best Buy is a much better choice.

  • Bamdenie

    in mouse options i dont have device settings

    • Jonny Lin

      Hi Bamdenie,
      “Device Settings” is just one possible name of the tab where you can change your mouse settings. The name will be different depending on the make of your mouse. It could be something else.

  • Ambar

    Thank you so much this has really helped me. The first method was the one that was the best. THANKSSSS

    • Jonny Lin

      You’re welcome, Ambar. Glad we could help.

  • thank you its help me too