One or more audio service isn’t running [Solved]

By Wendy Mai  Sound Issues  Audio   0 Comment

If your computer is having problems playing sound, and you’re seeing the One or more audio service isn’t running error, you’re not alone. Many Windows users are reporting it. But the good news is you can fix it. This article gives you three solutions to try. You may not have to try them all. Just work your way down the list until you find the one that works.

Try these fixes

  1. Check the status of the audio services
  2. Update the audio drivers
  3. Reinstall the audio drivers

Fix 1: Check the status of the audio services

Whenever you encounter the One or more audio service isn’t running problem, the first thing you should do is make sure the service in question is started and running. Here’s how to check the status of the audio services on your PC:

  1. On your keyboard, press the Windows logokey and R at the same time to invoke the Run box.
  2. Type services.msc and press Enter to open the Services window.

  3. Scroll down to and right-click Windows Audio, then select Restart.

  4. Double-click Windows Audio, then make sure the Service status is running and the Startup type is set to Automatic.

  5. Repeat step 3 and step 4 for Windows Audio Endpoint Builder.

  6. Click OK, then close the Service window.
  7. Test by playing a song.

Fix 2: Update the audio drivers

Your audio service not running problem is probably being caused by audio driver issues. 

There are two ways to update your audio driver: manually and automatically.

Manual driver update — You can update your audio driver manually by going to the manufacturer’s website, and searching for the most recent correct driver. Be sure to choose the driver that’s compatible with your exact audio device model and your version of Windows.

Automatic driver update — If you don’t have the time, patience or computer skills to update your audio driver manually, you can, instead, do it automatically with Driver Easy.

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing. Driver Easy handles it all.

  1. Download and install Driver Easy.
  2. Run Driver Easy and click Scan Now. Driver Easy will then scan your computer and detect any problem drivers.

  3. Click the Update button next to your audio driver to automatically download the correct version of its driver, then you can manually install it (you can do this with the FREE version).

    Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version which comes with full support and a 30-day money back guarantee. You’ll be prompted to upgrade when you click Update All.)

Note: If you need assistance, please contact Driver Easy’s support team at

Fix 3: Reinstall the audio drivers

You can also try reinstalling the audio drivers via Device Manager. Follow these steps:

  1. Press the Windows logo key and R together to open the Run box.
  2. Type devmgmt.msc and click OK to access Device Manager.

  3. Expand the Sound, video and game controllers category.

  4. For each audio device under the category, right-click on it and select Uninstall device. (Click Uninstall if prompted for confirmation.)

  5. Restart your computer, then check if the problem is resolved.

Did you fix your One or more audio service isn’t running problem?

You’re welcome to leave a comment below to share your results or any other suggestions.

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