Overwatch has crashed in the graphics driver. [Fixed]

By Wendy Mai  Program Issues  graphicsOverwatch   0 Comment

If your computer crashes in the middle of a game of Overwatch and displays an error message: Overwatch has crashed in the graphics driver, you’re not alone. A lot of Windows users are reporting this issue. But don’t worry, this article gives you quite a few solutions to fix it. 

That Overwatch has crashed in the graphics driver is probably being caused by driver issues, software issues or hardware issues. Following are steps of how to troubleshoot the problem:

  1. Check for driver issues
  2. Check for software and hardware issues
  3. Other workarounds
Before taking these steps, make sure your computer meets the Overwatch System Requirements.

Step 1: Check for driver issues

As the error message indicates, the first thing you should do is make sure your graphics driver is up to date. You can look for the most recent correct driver on the manufacturer’s website and follow their instructions to download and install the driver manually.

If you have any problem in the process, for instance, the new driver is not compatible with your system, you can update your graphics driver automatically with Driver Easy

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing. Driver Easy handles it all.
  1. Download and install Driver Easy.
  2. Run Driver Easy and click Scan Now. Driver Easy will then scan your computer and detect any problem drivers.

  3. Click the Update button next to your graphics card to automatically download the correct version of its driver, then you can manually install it (you can do this with the FREE version).

    Or click Update All to automatically download and install the correct version of all the problem drivers (you can do this with the Pro version which comes with full support and a 30-day money back guarantee. You’ll be prompted to upgrade when you click Update All.)

  4. After updating the driver(s), restart your PC to finish the process, and your Overwatch crashing problem should be resolved.
Note: If you’re using a laptop with an integrated graphics card and a dedicated graphics card, make sure you install the driver for the integrated graphics first.

If the above steps dealing with driver issues don’t work for you, then you can continue with the steps below to sort out software and hardware issues.

Step 2: Check for software and hardware issues

Software issues like resource-demanding settings, and hardware issues such as overheating and insufficient power supply, can cause performance issues, game crashes, and full computer lockups. You can work your way down the list below to try to fix your Overwatch has crashed in the graphics driver problem.

  • Try lowering the video settings in Overwatch to help enhance performance and reduce heat. For example, on the main screen of Overwatch, click OPTIONS, then try:
    • Changing the FRAME RATE CAP from 300 to 100.
    • Changing the DISPLAY MODE to WINDOWED.
    • Choosing a different RESOLUTION.
  • Try connecting your computer to a power strip with more outlets to ensure sufficient power supply.
  • If you’re using a computer desktop, you can also try plugging your computer’s physical memory into a different port to troubleshoot connection issues.

Step 3: Other workarounds

If none of the above works for you, you might as well give the following workarounds a try. They helped some Overwatch players fix their Overwatch has crashed in the graphics driver problem.

Workaround 1:

  1. On your keyboard, press Ctrl + Shift + Esc to access Task Manager.
  2. Under the Apps (or Applications) section, right-click Overwatch and select Create dump file.
  3. Wait a moment.

  4. Click OK, and you’re done.


Workaround 2:

Some Overwatch players who previously used Windows 7 fixed their game-crashing issue by updating their system to Windows 10.

To check for Windows updates, you can type windows update in the search box and select the matching result, then in the pop-up window click Check for updates.


Did you fix your Overwatch has crashed in the graphics driver issue? Please leave a comment below to share your results.

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