Bluetooth Peripheral Device Driver Not Found on Windows 7 [Solved]

By Sophie Luo in Driver Error

If you’re on Windows 7 and you see the error message saying No driver found after you pair up your Bluetooth devices, you’re not alone. Many Windows users are reporting this problem as well. But no worries, it’s possible to fix. 

Here are 3 fixes for you to try. You may not have to try them all; just work your way down until you find the one works for you. 

Method 1: Update Driver Manually
Method 2: Update Drivers Automatically (Recommended)
Method 3: Use Microsoft Mobile Device

1: Update Driver Manually 

One of the first things you do when you see notification like this is to update your Bluetooth device drivers. 

You can do the update via Device Manager, Windows Update, or go straight to the manufacturer support website. But you should only do so when you are certain about what you are doing. 

2: Update Drivers Automatically (Recommended)

If you don’t have the time, patience or computer skills to update your drivers manually, you can do it automatically with Driver Easy.

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.

You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks (and you get full support and a 30-day money back guarantee):

1) Download and install Driver Easy.

2) Run Driver Easy and click Scan Now button. Driver Easy will then scan your computer and detect any problem drivers. 

3) Click the Update button next to a flagged USB driver to automatically download and install the correct version of this driver (you can do this with the FREE version).

Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All). 

3: Microsoft Mobile Device

1) If you are using a 32-bit Windows 7 or Vista operating system, please download Microsoft Mobile Device from this link below:

If you are using a 64-bit operating system, please download it from this link below:

2) After the download, double click the drvupdate-x86 or drvupdate-amd64 exe file accordingly to run the installation. 

3) Go to Device Manager. Locate Bluetooth Peripheral Device under the category Unknown devices

4) Right-click one of the devices and click Update Driver Software…

5) Click Browse my computer for driver software

6) Click Let me pick from a list of device drivers on my computer

7) If you are asked to select from a list, please select Bluetooth Radios

8) Then in the next window, it will show a list of drivers with Manufacturer in one list and driver model in another. Click Microsoft Cooperation

9) You might see more than one drivers with the name Windows Mobile-based device support. You can choose the latest version of them. Then press Next to continue. 

10) Ignore the warnings and keep pressing Next and then Finish in the end. If the installation goes well, you will be able to see the message that device driver is successfully installed. 

11) In Device Manager, expand Bluetooth Radios option, it should display one more item which says Windows Mobile-based device support

12) If you have already added the device in your Bluetooth device list and it is not working, you need to remove it and add it to the list again. You might need to restart the computer to make the changes take effect. 

  • sachin waghmare

    artis bh200m blutooth headphone not connecting windows 7

  • Karl

    Thanks a lot.. it’s working…

  • Khadir Zainal

    My BT device is Rapoo H6060, tried all other options for about 1hr to connect my device to adapter on pc. Lastly, I updated to this driver and it worked.

    • P Geetanjali


  • Patni Ashvin

    i have same problem.

    Bluetooth generic adapter disappeared in device manager.

  • Barry

    I think this just removes the error but I am not convinced it really resolves the underlying problem. I did find, however, that when I got a new replacement phone of the same type as the previous one and paired it again with my PC, with it connected at the same time via USB, I didn’t get the issue with no driver found.

  • wain

    my bluetooth drivers were working fine until I did a windows update. I thought maybe some file got corrupted. So I downloaded the software for my device from Acer web site Bluetooth(3.0)_Broadcom_6.3.0.6000_W7x64. Unfortunately that does not install properly. When I chose to install software from specific location it simply says that the latest software already installed.

  • Sophie.Luo

    Hi, Eric. Would you please tell me is this what you see when you went to the downlaod page?

  • Keith Harris

    Version 3 worked with Win Ultimate 7 32-bit and a Huawei P11 Compac. It removed the error flags from the Device Manager and the error flag on the phone in Show Bluetooth devices.
    A simple error that Microsoft should have corrected years ago.

  • me to ,thank u thank u

  • Judy

    Method three totally worked for me. I purchased the Plugable bluetooth 4.0 LE, for my work computer which doesn’t have bluetooth and has Windows 7 professional, so I could use the new Surface Ergonomic keyboard. I downloaded the Microsoft Windows Mobile Device Center 6.1 Driver for Windows Vista (64-bit) and followed step by step of Method three and it worked perfectly. Thank you!

  • ravikiran

    When i try to download the driver it says windows could not find the driver
    i have lenovo b310
    os windows 7 32 bit

    • Sophie Luo

      Hi, would you please tell me which website did you go to look for the device driver needed?

      If possible, would you please run Driver Easy so it can help you locate the needed driver?

  • Tim

    Awesome. This worked beautifully – thanks. I have tried to solve this issue for two months even to the point of purchasing ‘Driver Support’ which was no help at all. Your detailed instructions were great and worked perfectly! Many thanks for solving this frustrating issue for me.

  • Oluseye

    Worked fine from my end, thanks. However there is another problem. My ‘unknown device’ is displaying as no driver. Is there a remedy to that as well?

  • AY

    Work bro big thanksssss very very very big :V

  • s r

    thanks and bless

  • Nick

    I don’t have a “other devices” option anywhere.

    • Sophie Luo

      Hi, Nick.

      If you cannot see “other devices”, could you see a category named “unknown devices”? See if your device driver is listed under this category.

  • ragle

    great help friend. all wirked fine. stay blessed

  • Carol Miller

    Thanks a bunch. Problem solved by downloading, drvupdate-x86. This installed an updated version from 6.0xxx to 6.1xxx

  • tatte

    this is not working on my PC , can you kindly add other options

    • Sophie Luo

      Hi, could you please tell me if there is any error message or notification that you see? There is usually error message that is telling you what happened to your device or device drivers. If you see such a messsage or notification, could you please copy it and paste it here so I could be of better help?

      Thanks in advance.

      Look forward to your reply.

  • keval mistri


    • sC


      I am trying to play music from desktop to bluetooth speakers via wifi. the desktop does have a jack output/input for speakers. Maybe thats why bluetooth wont play?

      i followed the instructions above but my music files refuse to play and my yourube videos play but with no sound.