Server DNS Address Could Not Be Found [SOLVED]

Camilla Mo, in Network issues Tags: network

When using Google Chrome, if you can’t connect to the internet and get error message “server DNS address could not be found“, don’t worry. You can have the problem fixed by using the methods here.

All these methods have worked for some other Chrome users who had this error like you. Hope they work for you too.

Method 1: Delete all the files in etc folder
Method 2: Clear DNS cache
Method 3: Configure DNS servers
Method 4: Renew and flush the DNS

Method 1: Delete all the files in etc folder

This is a simple fix. Go to C:\Windows\System32\drivers\etc then delete all the files there.

Method 2: Clear DNS cache

The problem can cause if there is too much cache. Try to clear the DNS cache:

1) On your keyboard, press Ctrl+Shift+n to open the incognito window. Try to open a site in incognito mode. If the site can be opened, it is possible there is an extension problem of the source.

2) Type chrome://net-internals/#dns in the address bar then click the Clear host cache button.

3) Open Command Prompt as Administrator

4) Type ipconfig /flushdns then press Enter on your keyboard.

5) Check to see if the problem is resolved.

Method 3: Configure DNS servers

Incorrect DNS server settings can also cause this problem. Follow steps below to check and configure the DNS server settings.

1) Open Control Panel.

2) View by Small icons then click Network and Sharing Center.

3) Click Change adapter settings.

4) Right-click on the connection icon (Local Area Connection or Wireless Network Connection, in my case, I right-click on Local Area Connection). Then click Properties.

5) Highlight Internet Protocol Version 4 (TCP /IPv4) then click Properties.

6) In General tab, select Obtain DNS server address automatically. Then click OK.

If “Obtain DNS servers address automatically”  has already been selected, select Use the following DNS server address instead. Then enter the following server address. After that, click the OK button.

Preferred DNS server:
Alternate DNS server:

7. Check to see if the problem is resolved.

Method 4: Renew and flush the DNS

To resolve the problem, you may want to try to renew and flush the DNS. Follow these steps:

1) Open Command Prompt as an administrator.

2) Type ipconfig /flushdns and press Enter on your keyboard.

3) Type ipconfig /renew and press Enter on your keyboard.

4) Type ipconfig /registerdns and press Enter on your keyboard.

5) Reboot your PC and see if the problem is resolved.


To ensure your PC and devices work properly, it’s very necessary to keep the drivers updated.

If you don’t have the time, patience or computer skills to update the drivers manually, you can do it automatically with Driver Easy.

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.

You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks (and you get full support and a 30-day money back guarantee):

1) Download and install Driver Easy.

2) Run Driver Easy and click Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.

3) Click the Update button next to all flagged devices to automatically download and install the correct version of their drivers (you can do this with the FREE version).

Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).

Hope the methods here will help you fix the network error.

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  • Cris Alex

    method 3 worked for me, thank you

  • Vern Xanthe

    method 3 worked for me last month,but this month doesn’t
    I tried method 1 as well, but it doesn’t work

  • Benedict Suarez

    Thank you very much! Method 3 worked for me.

  • Phenyo Molefe

    Thank you for your contributions Friends. I tried method one which did not work for however finally method three worked like charm. Thank you very much for your assistance.

  • Naren Kumar

    Thanks a Lot . Method 3 worked for me..

  • Not working I applied 2nd method please help…

  • Otteokke

    i did it to my pc and it worked. but when i try to search some websites i frequently visit on my mobile phone (android and iphone) it always says Dns address could not be found. i tried to make my cousin search the same websites to her phone and it’s working fine on her, we are using the same network but only my phone can’t reach these websites. please help me

  • Lianna Biniaris

    Hi, following yr steps to resolve, but whenbtried to renew got no operation can be performed on Ethernet while it has its media disconnected. Pls help

  • Xaint

    Thank you method 3 worked for me ^_^

  • xXTuff-PegasisterXx

    I’ve been trying everything and so far I haven’t got it fixed.
    This makes me very upset because this is the first time I’ve ever had a problem like this.

  • April Gonzalez

    I had the same issue. However method 3 worked for me. Thank you soooo much. You are awesome and very informative.

    • Camilla Mo

      Hi April Gonzalez,

      I’m glad that it helps.

  • Jai Ram Dupati

    these processings are not working with me
    kindly help me with this.

    • Camilla Mo

      Hi Jai Ram Dupati,

      Try reinstalling Google and see if it works.

  • Kim Campbell

    Fabulous. After three websites including Microsoft I finally got it fixed.

  • Impianti Elettrici A Milano

    thank you a lot i solved by prompt command , cannot enter inside my site thank a lot

  • mehul verma

    Option 3 worked like a charm. When I restart I have to repeat this process. Any fix.

  • Sandra Booth Agostinelli

    None worked. Now when I click on a Google link it attempts to load without success indefinitely

  • Prashanth Kumar

    Awesome method 3 worked for me as well

  • lisa

    thank you,method 3 is worked

  • Gustavo Guardado

    Thank you. Mode 3 worked for me. Windows 7

  • maria sofia

    THANKS SO MUCH!!! Method 3 worked for me!!! 🙂

    • Camilla Mo

      Hi maria sofia,

      I am glad that it helps.

  • Anand

    Thanks bro method 3 worked for me!!

  • Ajay

    Thanks a lot……Problem Solved now…Works on Method 3….Thankfull for the Site

  • MD Shahriar Haider Niloy


  • Joe

    None of this has worked for me 🙁 What can I do now?

    • Kymber Arvin

      None of them worked for me either and I did every single one of them!

  • Sheena

    Thanks! The problem solved. I am far from computer savvy but your site is great. I could follow step by step.

  • RAVI