Server DNS Address Could Not Be Found [SOLVED]

When using Google Chrome, if you can’t connect to internet and get error message “server DNS address could not be found”, don’t worry. You can get the problem resolved by using the methods here.

All these methods have worked for some other Chrome users who had this error like you. Hope they work for you too.

Method 1: Delete all the files in etc folder
Method 2: Clear DNS cache
Method 3: Configure DNS servers
Method 4: Renew and flush the DNS

Method 1: Delete all the files in etc folder

This is a simple fix. Navigate to C:\Windows\System32\drivers\etc then delete all the files there.

Method 2: Clear DNS cache

Perform following  steps:

1. Press Ctrl+Shift+n to open incognito window. Try to open a site in incognito mode. If the site can be opened, it is possible there is an extension the source of the problem.

2. Enter chrome://net-internals/#dns in the address bar then click Clear host cache button.

3. Open Command Prompt as Administrator

4. Type ipconfig /flushdns then press Enter key.

Method 3: Configure DNS servers

The problem can be caused by faulty DNS server settings. Follow steps below to check and configure the DNS server.

1. Open Control Panel.

2. View by Small icons then select Network and Sharing Center.

3. In the left pane, click on Change adapter settings.

4. Right-click on your connection icon (Local Area Connection or Wireless Network Connection, in my case, I right-click on Local Area Connection). Then select Properties.

5. Highlight item Internet Protocol Version 4 (TCP /IPv4) then click Properties button.

6. In General tab, if you see “Use the following  DNS server addresses” selected, select Obtain DNS server address automatically. Then click OK button to save the changes.

If “Obtain DNS servers address automatically”  has already been selected, select Use the following DNS server address instead. Then enter the following server address. After that, click OK button to save the changes.

Preferred DNS server:
Alternate DNS servee:

7. Check and see if the problem resolves.

Method 4: Renew and flush the DNS

Follow these steps:

1. Open Command Prompt as an administrator.

2. Type ipconfig /flushdns and press Enter key.

3. Type ipconfig /renew and press Enter key.

4. Type ipconfig /registerdns and press Enter key.

5. Restart  your PC and see if the problem persists.

Hope the methods here will help you fix the network error.

Tip: If you wish to update network drivers or other drivers, you don’t have to manually update them. You can do it automatically with Driver Easy, which will scan your computer and detect any problem drivers. What’s more, you’ll enjoy free tech support guarantee with Driver Easy Pro. Our professional support team would help you fix the issues that you have while using the program.

Camilla Mo, in Network issues Tags: network
  • xXTuff-PegasisterXx

    I’ve been trying everything and so far I haven’t got it fixed.
    This makes me very upset because this is the first time I’ve ever had a problem like this.

  • April Gonzalez

    I had the same issue. However method 3 worked for me. Thank you soooo much. You are awesome and very informative.

    • Camilla Mo

      Hi April Gonzalez,

      I’m glad that it helps.

  • Jai Ram Dupati

    these processings are not working with me
    kindly help me with this.

    • Camilla Mo

      Hi Jai Ram Dupati,

      Try reinstalling Google and see if it works.

  • Kim Campbell

    Fabulous. After three websites including Microsoft I finally got it fixed.

  • Impianti Elettrici A Milano

    thank you a lot i solved by prompt command , cannot enter inside my site thank a lot

  • mehul verma

    Option 3 worked like a charm. When I restart I have to repeat this process. Any fix.

  • Sandra Booth Agostinelli

    None worked. Now when I click on a Google link it attempts to load without success indefinitely

  • Prashanth Kumar

    Awesome method 3 worked for me as well

  • lisa

    thank you,method 3 is worked

  • Gustavo Guardado

    Thank you. Mode 3 worked for me. Windows 7

  • maria sofia

    THANKS SO MUCH!!! Method 3 worked for me!!! 🙂

    • Camilla Mo

      Hi maria sofia,

      I am glad that it helps.

  • Anand

    Thanks bro method 3 worked for me!!

  • Ajay

    Thanks a lot……Problem Solved now…Works on Method 3….Thankfull for the Site

  • MD Shahriar Haider Niloy


  • Joe

    None of this has worked for me 🙁 What can I do now?

    • Kymber Arvin

      None of them worked for me either and I did every single one of them!

  • Sheena

    Thanks! The problem solved. I am far from computer savvy but your site is great. I could follow step by step.

  • RAVI