If you’re facing inconvenience because your camera is not working on your computer, don’t worry. You may know how to fix this by reinstalling the camera driver, but you find the camera missing in Device Manager. You’re not alone here. In this post, you’ll learn how to fix this issue easily and quickly.
Where is your webcam in Device Manager?
If you can’t find your webcam in Device Manager, you can check the following groups to see if it’s listed elsewhere:
- Imaging devices
- USB devices/ USB device hub
Have your found your camera in these device groups? If not, you can try the following workarounds to fix this issue.
Try these fixes
- Allow your device to access your camera
- Scan for hardware changes
- Update your device drivers
- Add a legacy camera driver
- Run the hardware troubleshooter
- Repair your system files
Fix 1. Allow your device to access your camera
- On your keyboard, press the Windows logo key and type camera.
- Select Camera privacy settings.
- Make sure the option Camera access for this device is turned on. If you don’t see it’s on, you can click the Change button to turn it on. Then you may want to go back to Device Manager, and check if the camera is there.
- But if the camera is turned on but you still can’t find the camera in Device Manager, you can skip to the next fix below to solve your problem.
Fix 2. Scan for hardware changes
It’s possible that your computer already has the driver installed but the Windows system fails to detect the driver. Therefore, you can scan for hardware changes in Device Manager:
- Open Device Manager.
- Select Cameras (or Imaging devices/ USB devices) and click Action > Scan for hardware changes.
- If your webcam shows up, this means the driver has been successfully detected. Restart your computer for the changes to take full effect.
If scanning for hardware changes didn’t do the trick for you, you can try the next fix below.
Fix 3. Update your device drivers
The first thing is to make sure all your device drivers are up to date. Since you can’t update the driver right from the Device Manager (learn why you can’t rely on Windows…), you’ll need to visit the manufacturer’s website and install the latest webcam drivers (along with other device drivers).
Option 1 – Manually
Let’s take Dell computers for an example:
- Go to the Dell Support page. Then enter your product model to get all the related drivers in Drivers & Downloads.
- Download the driver you need and follow the onscreen instructions to complete the installation.
Option 2 – Automatically (Recommended)
If you don’t have the time, patience, or computer skills to update the drivers manually, you can do it automatically with Driver Easy.
Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.
You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks (and you get full technical support and a 30-day money back guarantee):
- Download and install Driver Easy.
- Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.
- If you just want to update your webcam driver for free, simply click the Update button next to it (it’s partly manual).
Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).
- Restart your computer for it to take full effect.
If you need assistance, please contact Driver Easy’s support team at firstname.lastname@example.org.
Fix 4. Add a legacy camera driver
If all drivers are up to date but the camera is still missing in Device Manager, you can try adding a camera manually:
- Open Device Manager.
- Click Action > Add legacy hardware.
- Click Next when the Welcome to the Add Hardware Wizard window shows up.
- Select Install the hardware that I manually select from a list (Advanced). Then click Next.
- Choose Cameras and click Next.
- If a webcam driver is listed here, you can select the device and click Next. (You can select Have Disk if you have downloaded a driver for your webcam.)
- If there’s no device selected, you can go back to the last window, and select Imaging devices > Next.
- Select a device from the list and click Next.
Once you have successfully added a device, you can restart your computer for this to take effect.
Fix 5. Run the hardware troubleshooter
The Windows diagnostics tool can sometimes help with your hardware issues. To run this troubleshooter, please do the following:
- In the Windows Search bar, type cmd and open Command Prompt.
2. Type and copy this command below and press Enter.
msdt.exe -id DeviceDiagnostic
3. Once the troubleshooter displays, you can click Next to run this tool.
4. Click Apply this fix when the troubleshooter finds a fix for you.
5. You may need to restart your PC for the changes to take full effect.
Did the Hardware and Devices Troubleshooter solve the problem? If the camera is still missing in Device Manager, don’t worry. We have a few more fixes below.
Fix 6. Run the System File Checker
In case some system files related to your camera get corrupted, you can try restoring the file using one of the following methods:
- Option 1 – Automatically (Recommended)
Use a repair tool to check various areas in your computer to determine the cause of the camera missing in Device Mnanager. It will deal with issues related to system errors, critical system files and find the right fix for you.
- Option 2 – Manually
System File Checker is a built-in tool to check for corrupt, damaged system files and manage to restore them if there’re any. However, this tool can only diagnose major system files, and won’t deal with damaged DLL, Windows Registry key, etc.
Option 1 – Automatically (Recommended)
Reimage (commonly known as Reimage Repair) is a computer repair software that can diagnose problems on your computer and fix them immediately.
Reimage Windows Repair is tailored to your specific system and is working in a private and automatic way. It will firstly check hardware-related issues to identify problems, and then security issues (powered by Avira Antivirus), and finally it detects programs that crash, missing system files. Once complete, it will find a solution to your specific problem.
1) Download and install Reimage.
2) Open Reimage and run a free scan. This might take 3~5 minutes to fully analyze your PC. Once complete, you will be able to review the detailed scan report.
3) You’ll see the summary of detected issues on your PC. Click START REPAIR and all the issues will be fixed automatically. (You’ll need to purchase the full version. It comes with a 60-day Money-Back Guarantee so you can refund anytime if Reimage doesn’t fix your problem).
Email: email@example.com / firstname.lastname@example.org
Option 2 – Manually
To check and restore your system file might take time and computer skills. You will need to run numerous commands, wait for the process to complete, or risk your personal data.
Step 1. Scan corrupt files with System File Checker
System File Checker (SFC) is a Windows built-in tool to identify and repair corrupted system files.
1) On your keyboard, press the Windows logo key and R at the same time to open the Run box. Type cmd and press Ctrl+Shift+Enter to run Command Prompt as administrator.
Click Yes when prompted for permission to make changes to your device.
2) In the Command Prompt, type the following command and hit Enter.
3) System File Check will begin to scan all system files and repair any corrupted or missing ones it detected. This may take 3-5 minutes.
4) You may receive something like the following messages after the verification.
- no errors
- it fixed some errors
- could not fix all errors
- could not fix errors at all
No matter what message you receive, you can try running dism.exe (Deployment Image Servicing and Management) to further scan the health of your PC.
Step 2. Run dism.exe
1) Run Command Prompt as admin and enter the following commands.
- This command line will scan the health of your PC:
dism.exe /online /cleanup-image /scanhealth
- This command line will restore the health of your PC:
dism.exe /online /cleanup-image /restorehealth
2) After the restore health process finishes, you may get some error messages.
- If restore heath gave you errors, you can always try this command line. This will take up to 2 hours.
dism /online /cleanup-image /startcomponentcleanup
- If you get Error: 0x800F081F with the restore health scan, reboot your PC and run this command line.
Dism.exe /Online /Cleanup-Image /AnalyzeComponentStore
If the System File Check finds any files corrupted, follow the on-screen instructions to repair them, and then restart your computer for the changes to take full effect.
Did the fixes above fix your camera missing in the Device Manager issue? If not, you can either contact Driver Easy (for Pro users) to have professional technicians solve the problem for you, or you can try resetting this PC to see if this works for you. But resetting your PC will erase all your installed programs and their settings. To keep all the data and applications, please create a backup before doing so.