If you’re facing inconvenience because your camera is not working on your computer, don’t worry. You may know how to fix this by reninstalling the camera driver, but you find the camera missing in Device Manager. You’re not alone here. In this post, you’ll learn how to fix this issue easily and quickly.

Where is your webcam in Device Manager?

If you can’t find your webcam in Device Manager, you can check the following groups to see if it’s listed elsewhere:

  • Cameras
  • Imaging devices
  • USB devices/ USB device hub

Have your found your camera in these device groups? If not, you can try the following workarounds to fix this issue.

Try these fixes

  1. Allow your device to access your camera
  2. Scan for hardware changes
  3. Update your device drivers
  4. Add a legacy camera driver
  5. Run the hardware troubleshooter
  6. Run the System File Checker

Fix 1. Allow your device to access your camera

  1. On your keyboard, press the Windows logo key and type camera.
  2. Select Camera privacy settings.
    camera privacy settings
  3. Make sure the option Camera access for this device is turned on. If you don’t see it’s on, you can click the Change button to turn it on. Then you may want to go back to Device Manager, and check if the camera is there.
  4. But if the camera is turned on but you still can’t find the camera in Device Manager, you can skip to the next fix below to solve your problem.

Fix 2. Scan for hardware changes

It’s possible that your computer already has the driver installed but the Windows system fails to detect the driver. Therefore, you can scan for hardware changes in Device Manager:

  1. Open Device Manager.
  2. Select Cameras (or Imaging devices/ USB devices) and click Action > Scan for hardware changes.
  3. If your webcam shows up, this means the driver has been successfully detected. Restart your computer for the changes to take full effect.

If scanning for hardware changes didn’t do the trick for you, you can try the next fix below.

Fix 3. Update your device drivers

The first thing is to make sure all your device drivers are up to date. Since you can’t update the driver right from the Device Manager (learn why you can’t rely on Windows…), you’ll need to visit the manufacturer’s website and install the latest webcam drivers (along with other device drivers).

Option 1 – Manually

Let’s take Dell computers for an example:

  1. Go to the Dell Support page. Then enter your product model to get all the related drivers in Drivers & Downloads.
  2. Download the driver you need and follow the onscreen instructions to complete the installation.
Of course, you can use their SupportAssist to get the latest drivers and fix hardware issues, but this software can take up a lot of CPU, thus slowing down your PC.

Driver downloads center for other brands: Asus | HP | Lenovo | Acer

If you don’t have the time, patience, or computer skills to update the drivers manually, you can do it automatically with Driver Easy.

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.

You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks (and you get full technical support and a 30-day money back guarantee):

  1. Download and install Driver Easy.
  2. Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.
  3. If you just want to update your webcam driver for free, simply click the Update button next to it (it’s partly manual).

    Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).
  4. Restart your computer for it to take full effect.
The Pro version of Driver Easy comes with full technical support.
If you need assistance, please contact Driver Easy’s support team at support@drivereasy.com.

Fix 4. Add a legacy camera driver

If all drivers are up to date but the camera is still missing in Device Manager, you can try adding a camera manually:

  1. Open Device Manager.
  2. Click Action > Add legacy hardware.
  3. Click Next when the Welcome to the Add Hardware Wizard window shows up.
  4. Select Install the hardware that I manually select from a list (Advanced). Then click Next.
  5. Choose Cameras and click Next.
  6. If a webcam driver is listed here, you can select the device and click Next. (You can select Have Disk if you have downloaded a driver for your webcam.)
  7. If there’s no device selected, you can go back to the last window, and select Imaging devices > Next.
  8. Select a device from the list and click Next.

Once you have successfully added a device, you can restart your computer for this to take effect.

Fix 5. Run the hardware troubleshooter

The Windows diagnostics tool can sometimes help with your hardware issues. To run this troubleshooter, please do the following:

  1. In the Windows Search bar, type cmd and open Command Prompt.

2. Type and copy this command below and press Enter.

msdt.exe -id DeviceDiagnostic

3. Once the troubleshooter displays, you can click Next to run this tool.

4. Click Apply this fix when the troubleshooter finds a fix for you.

apply a windows suggested fix

5. You may need to restart your PC for the changes to take full effect.

Did the Hardware and Devices Troubleshooter solve the problem? If the camera is still missing in Device Manager, don’t worry. We have a few more fixes below.

Fix 6. Run the System File Checker

In case some system files related to your camera get corrupted, you can run the System File Checker tool:

1. Type cmd in the Windows Search bar, and select Run as administrator.

command prompt

2. Click Yes when prompted for consent.

3. Type or paste the command below and press Enter.

sfc /scannow

4. Wait for the process to complete.

If the System File Check finds any files corrupted, follow the on-screen instructions to repair them, and then restart your computer for the changes to take full effect.


Did the fixes above fix your camera missing in the Device Manager issue? If not, you can either contact Driver Easy (for Pro users) to have professional technicians solve the problem for you, or you can try resetting this PC to see if this works for you. But resetting your PC will erase all your installed programs and their settings. To keep all the data and applications, please create a backup before doing so.

3
3 people found this helpful