When no sound is coming from your laptop, it can be frustrating. The no sound issue occurs can be due to several reasons, like faulty audio drivers. To get the sound back, just follow the instructions below. Apply to Windows 10, 7, 8.
Firstly, Ensure the audio device is enabled
If the speakers are disabled, you can’t hear sound. Follow steps below to check for it.
1) On your keyboard, press the Win+R (the Windows logo key and the R key) at the same time to invoke the run box. Type control panel in the run box then click the OK button.
2) View by large icons and click Sound.
3) See the Speakers is disabled:
If it is disabled, right click on it and select Enable.
If you don’t see Speakers option listed, it could be disabled and hidden. Right click on the blank space and select Show Disabled Devices. Then Enable it.
Secondly: Ensure the sound is not muted
It could happen that the sound is muted by accident. Check the speaker icon at the bottom left corner of desktop, and make sure there is no red circle with a cross going through it.
If you ensure above sound settings have no problems, move on and try the below methods.
Method 1: Disable the audio device in Device Manager and restart your PC
Follow these steps:
1) On your keyboard, press the Win+R (the Windows logo key and the R key) at the same time to invoke the run box. Type devmgmt.msc in the run box then click the OK button.
2) Expand the category “Sound, video and game controllers“. Under this category, right-click on the audio device name. A context menu will pop up, then select Disable.
3) Restart your PC. Then a Window will pop up to ask you to solve the sound problem. Just follow the on-screen instructions. Then the sound issue should resolve.
Method 2: Update the audio driver
The problem can be caused by faulty audio drivers. The above steps above may resolve your laptop no sound issue, but if they don’t, you can update the audio driver. If you don’t have the time, patience or computer skills to update the audio driver manually, you can do it automatically with Driver Easy.
Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.
You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks (and you get full support and a 30-day money back guarantee):
2) Run Driver Easy and clickScan Now. Driver Easy will then scan your computer and detect any problem drivers.
3) Click theUpdate button next to a flagged audio driver to automatically download the correct version of this driver, then you can manually install it (you can do this with the FREE version).
Or clickUpdate All to automatically download and install the correct version ofallthe drivers that are missing or out of date on your system (this requires thePro version– you’ll be prompted to upgrade when you click Update All).
Hopefully you can fix your laptop no sound issues with the steps above. If you have any questions, please feel free to leave your comment below.
Camilla, a certified MCP (Microsoft Certified Professional), has almost four years technical writing experience. Before working as a technical writer for Driver Easy, she was a technical support agent, helping people to solve their computer problems. She enjoys providing solutions to computer problems and loves exploring new technologies.
