Youtube Not Working Issue: How to Fix it

By Camilla Mo  Youtube Issues  Google ChromeYoutube   38 Comments

Youtube videos won’t play on Chrome? Don’t worry. Use the methods here then you can watch the videos again.

The issue can be caused by several reasons. Try each method until the problem is resolved.

Method 1: Close Chrome Using Task Manager

Force close Chrome then restart it. If you are not sure how to quit Chrome in Task Manager, refer steps below.

1) Open Control Panel.

2) Type Task Manager in the upper-right search box and click View running processes with Task Manager.

3) Select Chrome from the list of tasks, and click End Task.

4) Restart Chrome and check to see if the Youtube video plays.

Method 2: Configure Settings in Chrome

Visit Chrome settings and uncheck “Use hardware acceleration when available”. This method has worked for many Chrome users who were having the same issue like you. Follow steps below to change the settings.

1) Open Chrome.

2) At the upper-right corner, click More  then select Settings.

3) At the bottom, click Show advanced settings.

4) Scroll to System section. Uncheck Use hardware acceleration when available.

5) Restart Chrome and check to see if the Youtube video plays.

Method 3: Clear the Cache

If you have no idea how to clear the cache, follow these steps.

1) Open  Chrome.

2) Click More . Point to More tools and click Clear browsing data…

3) Ensure the checkbox next to Cookies and other site and plugin data and Cached images and files is ticked.

4) Obliterate the items from the beginning of time to delete all data.

5) Click Clear browsing data.

6) Restart Chrome and check to see if the Youtube video plays.

Method 4: Disable the extension that is causing the problem

Extensions can be the cause. Try to disable all extensions one by one to find out the extension that is causing the problem.

Follow steps below to disable the extensions.

1) Access Settings in Chrome.

2) Next to the extension, uncheck the box next to Enable. This is temporarily disable the extension. If you want to uninstall the extension, click Remove .

3) Check to see if the Youtube video plays.

Method 5: Uninstall then Reinstall Chrome

To resolve the problem, you can try to uninstall and reinstall Chrome. Before you uninstall the Chrome, you may want to export the bookmarks. And after reinstalling, you may want to import the bookmarks. Please see How to Export & Import Chrome Bookmarks.

Method 6: Update the Video Drivers

The above steps may help you resolve the problem, but if they don’t, you can try to update the video drivers. If you don’t have the time, patience or computer skills to update the drivers manually, you can do it automatically with Driver Easy.

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.

You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks (and you get full support and a 30-day money back guarantee):

1) Download and install Driver Easy.

2) Run Driver Easy and click Scan Now. Driver Easy will then scan your computer and detect any problem drivers.

3) Click the Update button next to a flagged graphics driver to automatically download the correct version of this driver, then you can manually install it (you can do this with the FREE version).

Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).

If the problem persists, please contact Driver Easy’s support team at support@drivereasy.com for advice. You should attach the URL of this article so they can help you better.

Method 7: Switch to Another Browser

If above methods don’t work for you and you have to watch the Youtube video, you can use another browser like Firefox.

Hope you can watch the Youtube videos in Chrome again.

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