[SOLVED] Intel Wi-Fi 6 AX201 Not Working

If you’re having trouble with your Wi-Fi connection and seeing the message “The Intel(R) Wi-Fi 6 AX201 160MHz adapter is experiencing driver- or hardware-related problems. Not fixed“, don’t worry. In this post, we’ll tell you how to fix the Intel Wi-Fi 6 AX201 adapter not working issue easily and quickly.

Before you start

Chances are it’s just a glitch, so before troubleshooting, you can try these 2 quick fixes and see if they give you luck:

1. Reboot your computer

A restart can clear temporary Windows or driver glitches that prevent the AX201 from working correctly. After restarting, check whether you can connect to Wi-Fi.

2. Disable and re-enable your AX201 network adapter

1) Press Windows + X and select Device Manager.

2) Expand Network adapters. Right-click Intel(R) Wi-Fi 6 AX201 160MHz and select Disable device.

3) Wait a few seconds.

4) Right-click the adapter again and select Enable device.

5) Try connecting to Wi-Fi again.

Try these methods

If the adapter still isn’t working, continue with the fixes below.

1. Uninstall and reinstall your network driver
2. Update the Intel AX201 wi-fi driver
3. Check the Wi-Fi adapter’s power settings
4. Reset the network settings
5. Check for a BIOS or hardware compatibility problem

Method 1: Uninstall and reinstall your network driver

The easiest way to fix the Intel Wi-Fi 6 AX201 adapter not working issue is by uninstalling the network driver and restarting your computer. Then Windows will automatically install the missing driver for your device.

1) On your keyboard, press the Windows logo key and R together to open the Run dialog box.

2) Type devmgmt.msc and click OK to open Device Manager.

3) Expand Network adapters, then right-click Intel(R) Wi-Fi 6 AX201 160MHz and select Uninstall device.

4) In the pop-up window, check the box Delete the driver software for this device and click Uninstall.

Restart your computer.

After your PC restarts, Windows will automatically look for and reinstall the missing driver. Check to see if your problem has been resolved.

If this method doesn’t help, you may need to consider updating your network driver.

Method 2: Update the Intel AX201 wi-fi driver

The Intel Wi-Fi 6 AX201 adapter not working issue can also be caused by a faulty or outdated network driver. So you should update your network driver to see if it fixes your problem. There’re mainly two ways to update your driver: manually or automatically.

Option 1 – Update your network driver manually

You can update your Intel Wi-Fi 6 AX201 adapter driver manually by following these steps:

1) Go to the Intel download center. In the search box, type AX201 and press Enter.

2) In the search result, find the most recent driver for your Windows version.

3) Download the driver installer. Once done, launch the installer and follow the on-screen instructions to install.

Option 2 – Update your network driver automatically (Recommended)

If you don’t have the time, patience or computer skills to update the Intel Wi-Fi 6 AX201 adapter driver manually, you can do it automatically with Driver Easy.

Driver Easy is a handy tool that can automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running on, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing. Driver Easy handles it all.

1) Download and install Driver Easy.

2) Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.

3) Click Activate & Update next to your Intel Wi-Fi 6 AX201 adapter to update its driver. It’s also recommended to update your chipset drivers, as they help Windows properly communicate with your motherboard and connected hardware, including the wireless adapter. You can also click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system.

You’ll be prompted to upgrade to Driver Easy Pro to unlock the full set of premium features. It includes automatic driver updates, easy driver backup and rollback, plus full technical support. Not sure if Pro is right for you? Simply start a 7-day free trial and see how Driver Easy fits your needs!

After updating your drivers, restart your computer and check if the network connection goes back to normal.

Fix 3: Check the Wi-Fi adapter’s power settings

Windows can sometimes turn off a network adapter to save power. Changing this setting may help if the AX201 frequently disconnects or becomes unavailable.

1) Press the Windows key + X and select Device Manager.

2) Expand Network adapters. Right-click Intel(R) Wi-Fi 6 AX201 160MHz and select Properties.

3) Open the Power Management tab. Untick Allow the computer to turn off this device to save power and click OK.

4) Restart your computer.

Then reconnect to Wi-Fi and check whether the adapter remains stable.

Fix 4: Reset the network settings

If the AX201 driver appears to be working but Windows still can’t connect to Wi-Fi, resetting the Windows network configuration may help.

1) Open Settings. Go to Network & internet and select Advanced network settings. If you’re on Windows 10, select Status.

2) Select Network reset.

3) Click Reset now. Then select Yes when you’re prompted to confirm.

4) Restart your computer to apply the changes.

Fix 5: Check for a BIOS or hardware compatibility problem

If none of the fixes above work, the issue may not be caused by the Windows Wi-Fi driver alone.

The AX201 uses Intel’s CNVio2 interface, so its compatibility depends on the system design, including the supported processor/chipset and motherboard implementation. Intel notes that these integrated-connectivity wireless modules are intended for systems specifically designed to support them.

This is particularly worth checking if:

• The AX201 recently stopped being detected at all.
• The adapter repeatedly disappears from Device Manager.
• You recently replaced the Wi-Fi card or motherboard.
• The problem started after a BIOS update or hardware change.
• Windows reports a hardware-related error even after a clean driver installation.

Check your PC or motherboard manufacturer’s documentation to confirm that the AX201 is supported by your system.

Besides, you can try updating the BIOS. If the adapter remains missing or shows a hardware-related error, contact your PC or motherboard manufacturer’s support team. Intel also recommends contacting the system manufacturer or Intel Support when wireless troubleshooting does not resolve the problem.

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That’s all about it. Hopefully, this post helped. If you have any questions or suggestions, feel free to drop us a line in the comment section below.

• Intel
• Network Issue
• WiFi Adapter
• Windows