[Fixed] USB Device Not Recognized Error in Windows 10/7/8

By Sophie Luo in Driver Download
Driver Easy Free fixes the USB device not recognized problem in no time!

If you’re on Windows 10, and you’re seeing this error saying that USB device not recognized after you plug in a device, you’re not alone. Many Windows users say that they have seen this notification pop up.

Annoying as it seems, it’s possible to fix. Here are some of the most effective solutions for you to try. You may not need to try every one of them. Just work from the top down until you find the one works for you. 


Sometimes, a simple reboot fix unrecognized USB device. Plug your USB device out, wait for a few minutes, then restart your computer. Plug your USB device back in again. 

Try a Different Computer

Try plug your USB device into a different computer. If it doesn’t work on the second PC, your device could be at fault. You may want to get it repaired or buy a new one. 

Plug Out Other USB Devices

Too many USB devices on the same machine might create a conflict, which could stop the running of some devices.

To avoid possible conflict among the devices, it is suggested that you disconnect other USB devices and see if the device that you intend to use works. 

Fix USB Root Hub

1) Open Device Manager. Expand Universal Serial Bus controllers

2) Right-click USB Root Hub option and click Properties.

3) Go to Power Management tab and uncheck the Allow the computer to turn off this device to save power. Click OK.

If you have more USB Root Hubs, you need to repeat this operation a couple of times. Please remember to click OK after each performance.

After the settings, plug your USB device back in to see if your computer is able to recognize it. 

If your USB device is still not working after this, please check the Allow the computer to turn off this device to save power back on. 

Update Driver

One of the most common ways of solving this problem is to check if you need a new driver for your device. 

You could try to use Windows Update to find the latest driver, but it should be pointed out that this is not always helpful since Microsoft may not provide you with every driver that you need. 

If you don’t have the time, patience or computer skills to update your drivers manually, you can do it automatically with Driver Easy

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing. 

You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks (and you get full support and a 30-day money back guarantee): 

1) Download and install Driver Easy. 

2) Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers. 

3) Click the Update button next to any flagged drivers to automatically download and install the correct version of that driver (you can do this with the FREE version).

Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).

Change Power Supply

1) Open Control Panel > Hardware and Sound > Power Options.

2) Click Choose what the power button does.

3) Click Change settings that are currently unavailable

4) Uncheck Turn on fast startup and press Save changes.

5) Restart your computer and plug in the USB device to see if it works.

If your USB device still doesn’t work after this change, please change the setting back and follow the next method. 

Change the USB Selective Suspend Settings

1) Go to Control Panel and click Power Options.

2) Click Change plan settings

3) Click Change advanced power settings.

4) Expand USB settings and USB selective suspend settings

5) Disable both On battery and Plugged in settings.

Click Apply and OK. 

  • daniel muinde kioko

    i have a usb but does not assist may some one direct me on what to do using my whatsapp 254711793896……waiting

  • Nemish Vasa

    HI I have a 32GB Pendrive showing an error as please insert a disc into USB Drive, though a sign of detecting the same is shown by my windows10 laptop…

  • Sherry Brumley Rodgers Hurley


  • usman

    did not work for me

  • JJZZ

    You are stars!!!! All works well again!

  • Renee Ramos

    I had 2 terrible days with my computer not accepting 2 mouse devices I have, and this page helped me solve the situation by fixing USB Root Hub. THANKS A LOT!!! You rock!

  • Himanshu Chawla


  • Melissa Matthews

    none of these worked and driver easy didnt work either 🙁

  • Alexander Seltzer

    Hello Im Getting: Windows has stopped this device because it has reported problems. (Code 43)

    A request for the USB device descriptor failed.

    after i followed everything i dont know whats wrong if anyone can help that would be helpful im using /trying Razar Naga Gaming Mouse

    • Ankit Taral

      tu bhi micromax waala hai kya?

  • Martin

    I’ve more or less given up on Win10. Every time I get upgraded bits of it stop working properly. First it was Bluetooth, now USB. I know how to write USB drivers — its not a new technology — so I have a fairly good idea what’s going wrong in Microsoft’s code. I’m just puzzled as to why they can’t seem to be able to fix it.

    For now I find it quicker and easier to crank up an old Win2K system and get the files transferred through it to a NAS.


    Grandiosa informacion, y toda la puse a trabajar… : )

  • Rickster

    any reference to Acer Aspire AX1920 device and USB deficient connectivity reguarding Windows 10 may be related to a problem with not enough voltage in the onboard ports. Add an external self powered usb hub and you should be able to connect up to the hub’s design limit. Windows 10 has no problem with this. Since doing this I have been able add a USB 3 WD Passport drive and wireless dongle and extra wireless usb keyboard/mouse and usb monitor etc. Its a work around when driver issue for Win10 fails to correct the onboard usb problem for attached devices that meed more 3volts.

  • Patrick Sears

    My Dell computer has a USB cd device that was always a bit slow but now when I plug a disc to load a program it starts to load the program and then an error message pops up saying “couldn’t find E drive” when I when to device I got the error message ” older device and not recognized on USB 3

  • Aidan Daniel

    Hey I tried every single one of these but the PC is saying Device Descriptor Request failed and no matter what I try nothing works. I have the Spellond by Sades. I have also tried using it on other computers but they also say that it is unrecognized. I know it works because it was working the other day, I just woke up and it no longer worked. Please help

  • Grenville Kerby

    ok – did everything. I have a Verbatim 500gb external usb2 hard drive that is not recognised on my laptop (HP Spectre) but is recognised on my desktop computer (HP all-in-one)
    The laptop recognises other USB devices – memory sticks, usb3 external disk, printer etc. So I can’t understand why it won’t recognise this drive. Laptop and desktop running on windows 10.
    Would be grateful for any help you can give

  • Mirjam


    I get the same error, but only after i put my iPhone SE in DFU mode, tried everything but did not help. When the iPhone is in normal mode, the iPhone just charges its battery when plugged in. And no signs of a popup usb or in iTunes… Tried 2 different computers and 1 laptop (windows 7 and 10). Anyone please help me. Any other solution? Could it be that the lighning dock is damaged somehow? :-0

  • Mark Willmer

    I Did what was said in this article and it helped a bit but not completely. So I installed Driver easy and scanned. It found drivers outdated. I installed them one by one as the free version is only manual install. This worked but was slow, as the paided version is all automatic. But I do like your software.
    Thank you, Mark