Turtle Beach Recon 70 is a solid choice with decent sound quality for those looking for an affordable gaming headset. Although users have been reporting problems with its microphone every now and then, most of them can be easily fixed. If you’re using Turtle Beach Recon 70 on PC and find its mic not working, follow this guide to get it back to work!
First, you need to make sure…
1: If the headset itself can function normally:
Pair your headset to your phone or tablet to see if the microphone works. If it works, then skip to check your PC audio port below.
If it doesn’t work with other devices, you may want to contact Turtle Beach support as there might be something wrong with the headset itself.
2: Your PC has a single audio jack:
If your PC has a single audio jack, then plugging in the headset cable should connect your Turtle Beach Recon 70 to your PC correctly.
If your PC has two jacks to separate input and output for headphone audio and mic audio, you would need a mic splitter to use this headset with your PC.
Try these fixes…
Fix 1: Enable your headset mic for recording
The first thing you want to check on your PC is if you’ve enabled your headset mic for recording. Follow these steps:
- Right-click the Speaker icon on your taskbar then select Sounds.
- Switch to the Recording tab and find your headset device. If you don’t see it, right-click on the empty area then select Show Disabled Devices.
- Right-click the headset then select Enable.
- Click Apply then OK.
Check if your mic works. If not, try the next solution.
Fix 2: Set your headset as the input device
When you plug your Turtle Beach Recon 70 into your PC, it’s likely your system won’t automatically set your headset as the audio input device. To do it manually:
- On your taskbar, right-click the Speaker icon then click Open Sound settings.
- Set your headset as the input device. You can also click App volume and device preferences for advanced options.
- You’ll be able to adjust the volume and output/input device for different apps as you need.
Check if your headset microphone can record your voice. If this doesn’t help, proceed to the next solution.
Fix 3: Update your audio driver
An outdated or faulty driver can cause a lot of problems. When your mic is down, you may want to update your audio driver to make sure it’s functioning properly.
There are two ways you can get the right audio driver: manually or automatically.
Manual driver update – You can update your audio driver via Device Manager. Notice that although Windows can scan for available updates for your driver automatically, it doesn’t update its database very often. It’s possible that you need a new version of the driver but Device Manager won’t detect any.
Automatic driver update – If you don’t have the time, patience, or computer skills to update your driver manually, you can, instead, do it automatically with Driver Easy. Driver Easy will automatically recognize your system and find the most recent driver for your exact audio card as well as your Windows version. Then it will download and install the driver correctly:
- Download and install Driver Easy.
- Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.
- Click the Update button next to the flagged audio driver to automatically download the correct version of the driver, then you can manually install it (you can do this with the FREE version).
Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system. (This requires the Pro version which comes with full support and a 30-day money-back guarantee. You’ll be prompted to upgrade when you click Update All.)
If you need assistance, please contact Driver Easy’s support team at firstname.lastname@example.org.
Restart your PC for the new driver to take effect. Check if your headset microphone works now. If it still won’t pick up your voice, move on to the next solution.
Fix 4: Turn on microphone access on your PC
Although less likely, it’s possible that the microphone access on your PC has been disabled so your headset mic can’t record any voice. To turn on the microphone access on your computer:
- In the search bar next to the Start button, type microphone then click Microphone privacy settings.
- Click Change, then turn on the microphone access for this device.
Check if your headset mic is working. If this doesn’t give you luck, try the last solution below.
Fix 5: Re-enable your headset mic via Device Manager
Even if you connect the headset to your PC correctly, sometimes your system just won’t recognize the device. You can manually disable then re-enable your headset in Device Manager to see if it helps:
- Press the Windows logo key and R on your keyboard to invoke the Run box.
- Type devmgmt.msc, then click OK.
- Under Audio inputs and outputs, right-click your headset then select Disable Device.
- Again right-click your headset, then select Enable device.
Check if your headset mic works.
Also, you could try to turn off chat apps such as Skype and Discord as they may interfere with your mic functionality.
Hopefully this article helps! Please feel free to leave a comment if you have any further questions.