Headphones Not Working in Windows 10 [Solved]

By Camilla Mo in Sound Issues

After you upgraded to Windows 10 or perform a Windows Update, if you can’t sound from your headphone, don’t worry. You can get the sound back with one of the solutions below. 

There are four solutions you can fix the problem. You may have not to try them all. Just work your way down until you find the one that works for you.

Solution 1: Set headphone as default device
Solution 2: Updating audio driver
Solution 3: Change the settings in Realtek HD audio driver
Solution 4: Uninstall IDT audio device

Solution 1: Set Headphone as default device

After you plug the headphone to your computer, the device may not be set as default device automatically. Then you could not hear sound from the headphone. In this case, you need to set it as default device manually.

Follow these steps: 

1) Press Win+X (Windows logo key and X key)  at the same time.

2) Select Control Panel in the pop-up menu.

Control Panel Windows 10

3) View by “Category” and click Hardware & Sound.

Hardware & Sound Windows 10

4) Click Sound.

Sound Windows 10

5) Select Headphones and click the Set default button at the bottom.


In some cases, there is no headphone option alone but Speakers/Headphone. If that’s your case, select that and click Set default button at the bottom.


5) Click the OK button.

If this solution doesn’t work for you, proceed to solution 2.

Solution 2: Updating Audio Driver

The problem would cause if there is problem with the audio driver. You can update your drivers manually, but if you don’t have time, patience or computer skills, you can do it automatically with Driver Easy.

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.

You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks:

1) Download and install Driver Easy.

2) Run Driver Easy and click Scan Now. Driver Easy will then scan your computer and detect any problem drivers.

3) Click the Update button next to the audio driver to automatically download and install the correct version of this driver (you can do this with the FREE version). Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).

Solution 3: Change the settings in Realtek HD Audio Manager

Incorrect configuration in Realtek HD Audio Manager may cause headphone no sound issue. Changing the settings may resolve the problem. 

Note: This solution only works when you have installed Realtek HD Audio Manager, which comes along with Realtek audio drivers.

1) Open Realtek HD Audio Manager.

2) Click the small folder icon in upper right corner.

Realtek HD Audio Manager

3) Tick the box next to “Disable front panel jack detection“.

Disable front panel jack detection

4) Click the OK button.

Solution 4: Uninstall IDT audio device

Note: This solution only works when you have installed IDT audio device.

1) Go to Device Manager.

2) Select Control Panel in the pop-up menu.

3) View by Large icons and click Programs and Features.

Programs and Features Windows 10

4) Uninstall IDT Audio Driver from the program list. 

5) Reboot your PC.

  • Three and a half men

    i conect headphones but it say
    headphones not connected but they work i can use them
    wtf is going on

  • Maciej Gajewski

    Tried all 4 and did not help (had the latest Realtek driver from MSI – my motherboard vendor). What helped – uninstalling the Realtek drivers – Win10 switch automatically to its built-in generic drivers. Works perfectly, finally can plug in my headphones. Of course it means that Realtek drivers are bugged…

  • SuperTroll

    Well, that was completely useless. Can I have back the 15 minutes I wasted with your solutions?

  • art

    Guys I figured it out verystrange. Just open Realtek HD Audio application and click “Device advanced setting” top right corner. Pop-up will come and choose “make internal & external output devices playback two different audio streams simultaneously” option and voila!

  • Cheryl

    I tried all of that. For years it was fine and suddenly it wasn’t and I can’t use headphones suddenly. Is there anything else anyone can think to try?

    • art

      hi, check above comment. Thanks

  • Alin

    all of these steps are for which problems? my headphones once connected to the pc doesn’t appear on any setting, after the last update it just doesn’t show up. yesterday it was working fine..

  • 夏?kuroe02??

    all i just want to do is add headphones in playback, is that so hard to ask??? it’s not that i can’t access it, but it DOES NOT appear whatsoever. i need help!! can someone please help?

    • artloverr

      I have the same problem >.<

    • Camilla Mo


      Thanks for your comment. Would you please describe more details about the problem or upload the screenshot of the problem if you could? Thanks.

      • artloverr

        For me, it is not shown on the playback, just the speakers. My headphones are connected to the computer via a wire. I tried connecting it to my iPad, and it worked, so I know its not my headphones fault. I’m sure it’s just my computer, but I still don’t know what is wrong?

        • Camilla Mo

          Hi artlover,

          Sorry for my late reply. To resolve headphone missing in Playback devices issues, you can try to do this:

          1. Plug your headphone to your computer.
          2. Open Sound window and go to Playback tab.
          3. Right click on the blank place. Click Show Disabled Devices then Show Disconnected Devices. After that, you’ll see headphone appear in the Playback.
          4. Right click on the headphone then click Enable to enable the device.

          Try above steps and see if the problem is resolved. If you have any further questions, please leave your comments again.

          • Ankush Tehale

            Even with Click Show Disabled Devices then Show Disconnected, headphones are not listed. What could be possible issue?

            • Leo

              im having the same issue i wonder wtf is wrong

            • Camilla Mo


              Thanks for your comment.

              Have you tried uninstalling the reinstalling the audio driver?

      • artloverr

        my headphones are probably not in the playback because they’r wired, not wireless connected.

  • VxidCupcake

    I just went to settings clicked Bluetooth removed my headphones and added them back by connecting them back to my pc and it worked and they areclearer 🙂 hope this helps

    • Forbidden Pandora

      thanks u really helped

    • artloverr

      wel I have wired headphons….

  • patrick

    thank you headphones going great,went into control panel and did number one fix.

  • Haider S Al-Khafagi

    FAKE application driver easy is full of crap

    • Shane Patriot-Parnell

      all driver installation software are just cons to buy

  • JeebuzzKJ

    Did the realtek reinstall and lost my headphones from devices. Good job.

  • Camilla Mo

    Hi Masum,

    If you got error message saying no speakers or headphones are plugged in, please refer to the solutions in this link to resolve the problem:

  • Gloria Aye

    …. what if you only have the speakers tab and nothing else… my headphone aren’t detected

    • Gloria Aye

      also, I already checked hidden devices//disabled//disconnected but my headphones still aren’t showing!

      • Frederik Dejonghe

        Found any solution to this yet? I have the same problem

        • Sherritta Allen

          Gotta go into safe mode and go into Device Manger and fiddle with that. I’m still in the process of fixing them so hopefully I can get this over with.

          • Camilla Mo

            Hi Sherritta Allen,

            Have you tried using Driver Easy to update the drivers? If you have and the problem still persists, please feel free to contact our support team at support@drivereasy.com for further assistance.

  • WelbZ

    I had problem where I plug in my headphones into the front of pc the 2 usb jacks 1 microphone jack and 1 headphones jack but it aint worked and I was looking for solution and i went to realtek hd audio manager if you pc dont detect your headphones than unplug your headphones and plug it where speakers are pluged , this was the dumbest problem I’ve got so far

  • Madelene Waldron

    None of these are working!! The first one; I click on sound and the only option is speakers. Headphones is not mentioned anywhere. Second; I updated the sound things on Driver Easy, and nothing happened. Third; there’s no folder button when I open the Audio manager. Help???

  • Ray Jerome

    the third solution is finally working,last time i used the headphone only and ticked remember my selection.the problem is i dont know where to find those setting back. now i knew that the settings is from realtek hd audio manager. after that i untick “remember my selection…” and i can switch to other device as normal.

  • Somali

    worked 100& thank you so mucch

  • Abhimanyu

    only one of 2 ear buds is working when I connect it to my pc but when I connect it to my mobile both the buds are audible

  • Mia

    MIne still doesnt work it says its working right but its not! My headphones work when i use spotify but not youtube! but when i dont have headphones in youtube works fine! why is tis happening?

  • Bleki

    If that dont help, try to deinstall Viber PC

  • Marsha

    THANK YOU THANK YOU! This solved my problem – now I can enjoy my playlist while i knock out this work! 🙂

  • justin

    So how do I fix it if the headphones never pop up in the device manager, but still work, and the realtech manager never opens properly?

    I’ve completely removed and reinstalled realtech but if I try to open the manager for it it shows as open but its window is invisible and un-interactable.

  • noBodyCod4

    Wow….. thank you soo much bro 🙂 it worked 🙂 🙂 <3

  • Pedro

    Thank you, the information recorded here help me to fix my issue too

  • boonyeri

    nice and fine for your help

  • Jordy Kiekens

    first problem:
    i have no small folder in upper right corner and even the option headphones is lacking so naturally i cant fix it you have any other suggestions to fix my Toshiba headphone jack?

    second problem that i have is the email settings. i cant change it on the Outlook site and cant change it in my email folder on my computer

  • Himon

    I checked all the solutions but they didn’t work. The icon of headphone wasn’t even shown in the dialogue box “Manage audio device”. So, I advanced to Realteck HD audio manager, but there wasn’t even option for disable front panel jack protection. I didn’t even install IDT audio device. I connected my headphone with my cell phone, it worked pretty much good. My pc’s OS is win 10 – 64 bit,core i3 and the headphone is Cosonic CD-721MV

    • Jairo

      In the Real Teck Audio Manager. Go to the ADANCE TAB and press Jack Information. Uncheck Enable Auto pop up Dialog when device has been plugged in. That solved it for me. Hope that Helps

      • Ganesh

        in your previous comment, you told us to do “In the Real Teck Audio Manager. Go to the ADANCE TAB and press Jack Information. ”
        but in my computer, there is no option called “Jack Information” to click on it.
        can you tell me the solution.

    • arpi

      mine too

  • shlof

    Awesome! Easy fix – thanks

  • Tal

    THANK YOU! Solution one worked.

    Now, I don’t suppose you know how to turn off Asus’s annoying ‘ high volumes may cause hearning loss’ screen…..

  • bumble bee

    “Change the Settings in Realtek HD Audio Manager” worked for me, many thanks!

    • Cupsan Florian

      realtek hd audio manager wont start..

  • Carolina Campi


    • ElyasGaer

      I dont have headphone driver can you show me howto install it

  • jack

    the problem with realtek is when you installed the driver, the sound quality becomes too weak for both speaker and headphone (i don’t know why), (before i installed the realtek driver the speaker is loud)

  • Vamsi

    Thank you guys… u helped me so much 4 option worked for me

  • niceguy

    thanks for the general start… for my Dell I had to select Dell Audio first and “restore defaults”… after that, I went back to select my sound icon and checked that things were okay.

  • adnan

    thanks , my problem got solved by updating the driver

  • isabelle salvi

    thank you
    thank you
    thank you

    solution no. 4 was the one !

    i love you guys, you dont imagine how releived we are feeling !!!

    it’s been a year the damn headphones did not work, eversince windows 10 was downloaded.

    we tried so many things out, but never got it right. and i was about to through my friends damned computer out of the window out of despair, when i found you.
    i, no, we really thank you so much.