[Solved] No Sound in Windows 10

It is great that we can upgrade system to Windows 10 for free. But in the same time, the update causes some issues. The common issues caused are no sound issues. If your PC has no sound after you upgrade to Windows 10, the sound driver most probably is removed, corrupted, or incompatible with Windows 10. 

First, try modifying the Speakers properties.

1. Right-click on the sound icon at the bottom right corner in desktop and select Playback devices



2. In Playback tab, select your speakers, which is set as default, and click Properties


3. Click Advanced tab. Under “Default Format”, alter the sample rate and bit depth until one of the settings works. Click Apply and OK to save the change. 



If the problem persists, try uninstalling and updating the audio driver.  

Uninstall Audio Driver in Device Manager

1. Press Win+R (Windows logo key and R key) at the same time. A Run dialog box will appear. 

2. Type devmgmt.msc in the run box and click OK button. This is to open Device Manager Window. 



3. In Device Manager, expand category “Sound, video and game controllers“.
 Under this category, right-click on your sound card device name. A context menu will pop up. Then select Uninstall.


 4. You may be required to confirm the uninstallation. Check the box next to “Delete the driver software for this device” and click OK button.



5. Restart your PC for the change to take effect. After restarting, Windows will attempt to reinstall the driver.

If uninstalling driver doesn’t work, try updating the driver.

Update Audio Driver in Device Manager

1. In Device Manager, right-click on your sound device name. Select Update Driver Software…



2. Click Search automatically for updated driver software. Then Windows will search and install the new driver for you.


3. Restart your PC for the change to take effect.

Update Audio Driver using Driver Easy

Updating drivers via Device Manager not always works as Windows may not provide the latest version driver.  So if Windows doesn’t find a new sound driver for you, you can use Driver Easy to help update the driver. Driver Easy is a driver update tool with a large driver database that will provide you with all drivers you need. It has Free version and Professional version. Both versions can be used to download drivers automatically. With Free version, you are required to update the driver manually step by step. With Professional version, you can update all drivers with just one click. And you will enjoy free technical support guarantee and 30-day money back guarantee.


Try methods here to fix your no sound issue in Windows 10. 

If you find this post helpful, please share it with your friends. Thanks.


Share on Facebook Tweet about this on Twitter Share on Google+ Share on LinkedIn Submit to Digg
camilla mo, in Sound Issues Tags: Sound CardsWindows 10
  1. Thanks, this helped a bunch. Speaker is now working. After clicking into the speaker properties, I noticed the tv was set as the default. I changed the default to the speaker device and it worked. Suspect the initial upgrade to win 10 or a subsequent push effected the default setting.

  2. Thanks so much for your help..i just altered the sample/frequency rate just as you suggested and all was well again. Thought for a moment all was lost as its Friday night and I wanted to watch some movies on m laptop. Now I can! Thanks Again!!

  3. My Dell desktop speakers suddenly stopped working. Tried various things but only got a little sound when I ran one of the tests, but nothing further. Tried the msconfig suggestion and changed memory value to 3072 but that didn’t do anything. In another post elsewhere I found instructions to right click on the Speakers/Headphones icon (right hand side in system tray) and then run “Troubleshoot sound problems”. Ran that and followed instructions and fixed the problem. At this point I needed to restart, but was then told that I was low on memory. Found out that whilst I had 24GB installed, less that 4GB was being reported as being available. Restarted computer and got no sound again, so ran msconfig again and reverted the previous change by clearing the memory value of 3072. Once again sound worked. Restarted computer and now have no problem with sound and once again 24GB of memory is available. Thankfully the moral of this story lay in the fact that if you don’t succeed, try and try again. You could say that I got lucky.

  4. I’ve been searching the internet for days looking for a fix. I just stumbled upon this post. I never thought it could be one of the windows updates. Thank You so very much for you fix.

    P.S. Could an update also cause my laptop screen to go black? I’v tried everything and now i’m connecting to an external monitor.

  5. This solution worked for my HP G60-530CA laptop which recently upgrade from win7 to win10:

    “A problem with Conexant audio means that you may hear no sound in Windows 10 even though everything appears to be working correctly. While this is being investigated, Microsoft suggests running msconfig.exe and heading to the Boot tab. Click the Advanced options button, check the Maximum memory box and set the value to 3072.”

    1. Ryan, thank you! I have a G60-531CA that I reinstalled Win 10 on. The sound was fine until I did the version 1607 update, which probably included the offending update. I followed your info, restarted the laptop and the sound works. Thanks for putting the info up.

    2. Thank you, Thank you, Thank you!! Your solution worked!! I have an HP G60-530us and lost audio. I have been pulling my hair out practically trying to come up with a solution, and I just happened to run across your post by Googleing the hell out of this problem.

      1. Right-click on your Windows button at the bottom-left of your screen, and type msconfig.exe in the dialogue box that comes up.

        :0)

    3. Same problem after upgrading from Win 7 Ultimate to Win 10 Pro on a toshiba satellite l355-s7902 Changing Max memory from 0 to 3072 worked after rebooting.
      Thanks a bunch, looked all over the web for solution and voila here is the fix!

    4. Thank you SO MUCH, Ryan! Like other responders here have said, I’ve spent far too much time trying all the other suggested “fixes”without success, until I stumbled across yours! It worked! Hurray! :0D

    5. After trying all the updates to drivers, uninstalls, etc. and spending hours on this, I tried Ryan’s method of going to msconfig.exe and the boot tab, advanced options and then chose maximum memory of 3072. Suddenly I have sound again!! Mine is an HP G60-443CL Notebook upgraded from Vist to 7 and then to Windows 10. No idea why this worked or what the significance of 3072 is. But thanks for the tip.

    6. Ryan, thanks for sharing this tip!

      For anyone else that tries this, all I did was check the “Maximum Memory” box. When I checked the box, the value went from 0 to 4096. I left mine at the default, since I have 4GB of memory installed. When I rebooted, the issue was resolved.

    7. Ryan I changed it to 3072, sound worked perfectly alright after 3 months of struggle BUT every time I close my Laptop the sound disappears and I have to do the whole process again and again to get sound. is there a way to save this 3072?

    8. I have been trying to fix the sound problem on Windows for weeks. I change the max memory to 3072 as suggested and bingo bango, it worked. Thanks!!!!!!

  6. I have Windows 8.1 Realtek driver.

    Uninstalling the driver and restarting computer worked for me. Problem started with a new speaker I purchased. Sound cut out on a few occasions and finally on third time sound went completely dead. In addition any video I tried to play on youtube, vimeo, etc. would only give me errors within the video player that there was an error and to try again later. I plugged in my old speakers to verify and sure enough still no sound. I tried many different suggested fixes and finally uninstalling driver and restarting did the trick. Wish you luck!

    *I did do a Windows update prior to sound going out. I cannot confirm with certainty if new speaker created the problem or if it was the update. After one day of trying to find a fix, I am not up to replicating the problem. 🙂 I will say that it is suspect that the sound went out while having just installed new speaker and playing a few hours of videos. I used Bluetooth for the new speaker. Again Please Try Again Later” was the YouTube Error message I would receive and it did not matter what browser I used even in X-Box live.

    Hope this helps.

  7. I am SO grateful for this advice. At least for the moment I have sound again. Several IT guys have worked on it, and I have spent many entire days of my life trying to get the sound back. My Toshiba Satellite P755 has excellent built-in Harman/Kardon speakers, which are one of the reasons I bought it in the first place. Now I can hear them again. Better yet, the first music that came up on Pandora was Leo Kottke!

    1. To think that I had been practically tearing my hair out trying to resolve the NO SOUND issue . . . . . After so many false starts elsewhere, it only took me getting to Step 2 on this page to identify the problem . . . . the “Speakers” had not been selected as the default. How it ever got changed to this wrong setting is a mystery. . . but it sure is great to get my sound back!!

      1. Thanks Doreen, I had microsoft support looking at this for hours today without any success. I just found the same issue with the default!

  8. I was here trying to find another solution, but failed.
    The only thing that worked for me was downgrading to previous Realtek driver, in Recover Manager.
    Every time I try to upgrade to a new version, audio disappears, so I’m stuck with an old Realtek version, if I want audio in my laptop… What a shame.
    Thanks to the ones that were trying to help.

    1. can solved as following.
      1. Select IDT High Definition Audio CODEC on Device Manager.
      2. Select Driver tab.
      3. Click Update Driver… button.
      4. Select -> Browse my computer for driver software.
      5. Select -> Let me pickup a list of device drivers on my computer.
      6. Select High Definition Audio Device (Not IDT High Def… this is important.) and click Next.
      Appears Warning message, but reply Yes.
      7. ! Windows has successfully update your driver software.

      1. The best solution ever!!!!
        Thank you so much Bb..this fixed my Laptop sound..now i can hear my superb sound with my subwoofer Altec Lansing speaker. Thanks for the explanation..

      2. Wow, thanks, was looking for a solution for sooo long. PC is on a surround sound system and no bass would come out…now al is good. Many thanks!

  9. Thank you! got a windows 10 update and my second monitor just went out and couldn’t be detected. I set up 2 other monitors with no luck. search after search I finally get 2 monitors working again. but the sounds was only coming through the hdmi monitor… this fixed it for me. Thank you! even a simple problem like this is an annoying disruption. Thank you for providing helpful info.

  10. Help! I tried removing, downloading, restarting, and then updating. Nothing has worked. When I right-click on the sound icon and click on playback devices none are listed. How do I fix this??

  11. yes i really like this site.From last i was tried to solve audio problem.But,at last i found this site and it is really helpful me.
    Thanx
    In future for my other problems i will always open driver easy site

  12. To fix this problem after a windows 10 update (Oct. 2016):
    1. Right click speaker sound icon on bottom right taskbar next to wireless icon.

    2. Click option “Troubleshoot sound problems”

    3. Allow for detection load; select option “Speakers- High Definition Audio Device” click Next

    4. Click “open enhancements”; press “preview” on secondary pop out window to ensure proper sound output is selected. Click “Ok” and follow prompts to finish.

    5. Listen to music, Sigh of relief and suddenly be happy for the rest of the day.

    1. hi i have a windows 10 decstop and my sound system is not fountioning and when i clik on troubleshout its showing me a message that one or more audio service isn’t runing so what can i do ?.

  13. I ran into this when I updated to Windows 10. My system was trying to play from one of my monitor’s speakers. I clicked Settings\Devices then typed in Sound in the search box. I then changed the default device to the built in speakers.
    Problem solved

    1. THANK YOU. Tried so many options after my audio failed 24h ago. Setting speakers as the default worked beautifully. Sound restored.

  14. This did not work for me unfortunately. I’ve tried so many different remedies from different websites and I am at a loss for what to do. When I right click the volume icon and select “Playback Devices” it says “no audio devices are installed”. This is a brand new Dell XPS 13 and the speakers were working just fine when I first purchased it just under 2 months ago. If anyone has any other suggestions that would help I would greatly appreciate it!

  15. I have an Asus T100. Windows Anniversary update hosed my audio/video (couldn’t play Netflix, YouTube, any sounds, etc).

    After trying a number of things, I finally gave up and e-mailed Asus, who instructed me to install a different chipset for my processor (a solution I’d seen in other forums).

    I did so, and it fixed the problem.

    The chipset it specific to your computer’s processor (Intel XXXXX/etc) – you can try to ID it and then find it online, or e-mail your manufacturer

  16. I’ve tried everything you’ve listed. No luck. I’ve checked cables, no issues there. When on the Playback tab of Playback devices there is a sound level to the right. I can see that my iTunes is playing as the level is bouncing up and down. Maybe my speakers just gave out? Your help is GREATLY appreciated. Thanks.

  17. After my computer (Windows 10) updated while I was sleeping, I woke up to no sound. I Googled it, wound up here and was ABOUT to try this. But after a quick glance at the page it looked like a lot of work. So I decided to try something else beforehand. It worked and was super easy (sorry if it’s already been mentioned).

    • I clicked the volume icon in the taskbar.

    • That brings up a slider to adjust the volume. Above THAT is a place to change Playback Device — I clicked that.

    • It was set on “Speakers (AnvSoft Virtual Sound Device)”

    • I changed it to “Speakers (High Definition Audio Device)”

    Voila. Sound came back.

    Again, sorry if this has been mentioned. I didn’t read through anything here. But if there was a chance I could help, I figured I’d take it.

    1. i also tried everything mentioned in this page, didn’t work. i want to change device to HDMI, but for some reason, the hdmi device shows “not plugged in” but it is plugged in properly. any idea why here? (the hdmi is for sure plug in as just before reboot after win10 update, i was still hearing things. didn’t touch any hardware before/after reboot.

  18. In the taskbar search box, type Services and press Enter. Scroll down to Windows Audio. Click on Stop (if Start is greyed out). Then click on Start. It worked for me.

    1. Thanks for this, worked for me too, a simpler fix than others, especially considering my sound seemed to cut out from nowhere

    2. I love you, I love you, I love you!! This is what woke up my computer and solved my audio problems!! EQ board Exists!! So- for other sufferers- Start, Services, Windows Audio, (I stopped and started both) rebooted-then, in screen lower right, ^, rt-click speaker icon, Playback Devices, Speakers,Properties,Enhancements, check Enable Loudness EQ and Enable Sound Equalizer then in the box underneath, click More Settings- voila! EQ board, with slides. If you click under it and choose a category, you lose a lot of your volume again… just set it yourself, is my advice!

  19. I have tried all of these remedies and sometimes they work, often they don’t, if they do work it isn’t for very long. This is a REAL pain in the butt – WHEN will Microsoft fix this?? We shouldn’t have to constantly jump through hoops to get audio on a pc/laptop!!

  20. I tried everything above and it didn’t work. But I did eventually fix my problem. For some reason the computer keeps defaulting to an audio device that is not there (not plugged in and I even disabled it) and I have to keep manually going in and resetting it to the right one. Its pretty annoying.. but I guess at least I have it working now.

  21. I tried all of the recommendations and I still have no sound.
    On the last step I found only 2 choices:
    2 channel 16 bit 44100H3 and another with pretty much the same description. There were no other choices to select to TEST. What do you recommend?
    Thanks

  22. I went through all this with no luck, although the sound test when adjusting the sample rate worked. I loaded another page that had an auto play video on it (so annoying) and noticed the audio was trying to play through the wrong audio device. I have an input device on my PC. I clicked the speakers and set it to default. Tadah sound! I’d never have thought of looking in the seperate sound settings without this list so thank you 🙂

  23. Tried all of this multiple times. Finally called Dell and they reverted to the previous version of windows prior to updates and sounds worked again. Thanks windows.

    1. My laptop envy 14 displayed no sound or headphone plug in
      When I try to trouble shoot it to fixed the problem it show audio device is disabled

  24. My laptop is Lenovo ideapad S410P with Windows 10 installed. After the laptop freeze, my external speaker (INCUS IN – 807) didn’t make any sound except static. I have tried many ways including the ones in this page, but nothing works. Please help!

  25. I updated Windows 10 last night and this morning had no sound. My fix was to disable the Digital Audio (S/PDIF) in my playback devices (right-click Sound icon in tray -> Playback Devices).

    I guess the update enabled that device which I do not use.

  26. mai apne pc mai 2 o.s
    chla rhau Windows 7,
    windows 10.p problem ye hai ki jo Windows 7. us sound aa rhe hai , Windows 10 mai nhi aa rhe hai plz my
    help.

  27. I updated Windows today and upon restarting so sound. I have tried all of these steps in this article and nothing fixes it for me. I have uninstalled and downloaded and re-installed the driver, and still nothing. When I run through the troubleshooting this is the only issue that returns as present:

    Generic Audio Driver Not Fixed

    So frustrating 🙁 Updating your computer shouldn’t ruin it. Are there any other options?

  28. So if I completely reinstall the driver from the manufacturer I get sound back, up until it hibernates. Then when it comes back the sound is gone except when I change the volume slider which gives me a second of sound. The headphone jack seems to work fine though. Any suggestions?

    1. On Windows 10: Control Panel > Hardware and Sound > Power Options > Choose What Closing The Lid Does > “Change Settings That Are Currently Unavailable” (req Admin) > [uncheck] “Turn on fast startup” > Save

      Good luck.

  29. Oh My Gosh!!! Thank you soooooo much. After a month my speakers are finally working again. I thought I was going to have to take it in for repair. I just had to do the uninstall portion and my speakers are working again.

  30. Since a Windows update my sound has gone too.I have tried everything to no avail.I have Realtek driver downloaded,BUT it says NO AUDIO DEVICES ARE INSTALLED.But it’s there on my downloads.What can I do?

    1. Windows 10 updated overnight and I have the same problem: no sound and “no audio devices installed”. How did you fix your problem?

  31. Thanks for fixing my issue!
    I should have known better, but one night towards the end of the free upgrade period, I gave in to the nag screens and “upgraded” a perfectly good circa 2010 Dell Zino from Windows 7 to Windows 10.
    I had a number of issues — some I which I could fix (like the size of the screen on my TV shrinking and an old Netgear driver taking up lots of CPU time), and some of which I couldn’t (like increased lag from my wireless keyboard and slower performance in general).
    I rolled back to Windows 7, and most issues were resolved — except the no sound issue.
    So I ran devmgmt.msc, updated my AMD High Definition Audio Device driver, and uninstalled a “Conexant High Definition SmartAudio 221” driver (no update was available). Upon rebooting, Windows 7 reinstalled a generic “High Definition Audio Device” driver, and now I have my sound back!
    I appreciate your help. I also want to pay it forward and remind everyone to clone your Windows 7 hard drive before attempting an upgrade. Backing up your data files is not sufficient.

  32. still bro, my sound yet to fix after followed your instruction. Surfed some sites which tell this and that and try several methods, such as:
    1. via cmd: sfc /scannow
    2. download bass.dll & move it to system32
    3. updating driver (win10 says it has updated)
    4. updating windows manually (same, it says has been updated)
    5. try repairing registry with registryrepair.exe software

    might I missed one? restart maybe? which my windows ‘forgot’ to tell me.

  33. After following instructions here I have my sound back but it’s so low that I can not hear it as it’s so faint. It’s fine on YouTube but Netflix or any other such programs volumn is so low I can’t hear the programs.

  34. I have tried all of those fixes and more. See below to no avail. But, my issue is only a loss of sound if I come out of sleep or hibernate on fresh install windows 10 on a brand new high end gaming rig. If I do a full boot or restart the sound comes back.

    I have searched high and low for a fix for this. I really don’t want to have to re-install windows again. But it seems some program is taking over control of the audio after sleep/hibernate and only releases it if you restart or come from a complete shutdown.

    I have re-installed audio drivers from my mobo ASUS VIII HERO. I have gone directly to Realtek and downloaded updated drivers. Full sweet, uninstalled and re-installed ten times now. I have also tried unchecking “Allow application to take exclusive control of this device” and “Give exclusive mode application priority” (advanced tab) to test it. Nope, didn’t change a darn thing.
    Nothing seems to fix this. If anyone figures this out, please post here!

    Also something I discovered Shift + Shutdown = true shutdown. Shutdown without holding the “shift” key goes to hibernate!
    Microsoft did that to make windows 10 “appear to boot faster”. Can you believe that crap? Talk about BS, smoke and mirrors.

  35. Hi Henry. The problem still hasn’t been fixed. My husband would like to go back to windows 7 (I previously thought it was windows 8) but the sound on skype doesn’t work as the up to date drivers don’t work. We even reinstalled the old drivers for skype but that didn’t work so it’s a catch 22. Does your sound work in skype on windows 8? Thanks for letting me know that we’re not the only one suffering! If the sound works on skype for windows 8.1, I will demand an installation from Microsoft until they can fix the big issue which doesn’t look like it will be sometime soon! Suzanne

  36. My sound just went out a day or two ago, not when I updated to Windows 10. I did do the recommended updates. I can actually hear a tiny bit of muffled sound when I use the test button, but I have really good hearing.

  37. Hi. I just cannot get the sound back on my husband’s laptop. On the 14th July 2016 windows did an automatic update and since then, the sound does not work, not even on a headset. Three Microsoft Techs tried to fix the problem but failed. The last Tech reinstalled Windows 10, still to no effect. I’ve searched many forums, websites, tried everything but the problem is still there. We’re both very frustrated as to why Microsoft cannot rectify this problem. My husband originally did the free Windows 10 upgrade from Windows 8. He would like Windows 8 back but unfortunately, Microsoft blocked the sound on Skype therefore, it would be no good to revert back to Windows 8. I have Windows 8 on my laptop as I didn’t trust to put the free upgrade of Windows 10 on my laptop and it turns out I made the right decision. Is anyone else experiencing the same problem? I would very much appreciate your help and advice. Thanks Suzanne Bennett

    1. I have installed win 10 on my dell inspiron several times and have lost sound every time. luckily I was able to go back to 8.1 and have sound again. But every time I tried I tried reinstalling drivers sound etc followed all directions on help pages to no avail. I don’t know what will happen but i’m sticking with 8.1 it is just two much trouble to install and go back . I hope Microsoft fixes this problem someday, but until then I’m staying with 8.1 sorry I could not help but wanted you to know your not the only one.

    2. Just try to following methods-
      1. By using cammand moden type : sfc /scannow
      2. download the bass.dll & paste it to system32 folder
      3. updating driver (win10 says it has updated)
      4. updating windows manually (same, it says has been updated)
      5. try to repairing registry with registryrepair.exe software

    3. Yes….this isn’t fixing the issue. Reboot, it plays and within a minutes the speaker audio stops. The audio is playing via audio output jack but not from the speakers.
      No solution yet other than a bluetooth speaker. Deleted
      Adobe Flash, Uninstalled audio drivers, re-booted PC and no change. It started after my last Win10 update.
      Frustrating….

Leave your comment

Your email address will not be published. Required fields are marked *