An error occurred during driver backup.Error Details: “Illegal Characters in Path” If you encounter this error when backing up the drivers, please try the following fixes: When you have an Epson printer: If you want to back up your Epson printer manually, you can follow Fix 1 and 2 in this post: https://www.drivereasy.com/knowledge/how-to-back-up-your-drivers-in-windows-10-easily/  When you […]

An error occurred during activationError details: Invalid activation request. If you receive the above error message when trying to activate Driver Easy, please follow the steps below to resolve this problem. Step 1 If you’re using any antivirus software, please quit or exit it temporarily. Then try to activate the program again. If the antivirus […]

When this error occurs, you may also see a notification from Windows Security, like the one shown below. If you’re encountering this issue, try the following solutions. Fix 1: Change the Backup Path Fix 2: Allow Driver Easy Through Windows Security If you’ve tried the above steps and still can’t back up your drivers, don’t […]

FAQ 1: What is a driver? Driver, or device driver, is a program that makes your computer and hardware devices attached work together. A driver runs on your operating system, and enables it to communicate with the hardware devices you use. A hardware device won’t fully function if its driver hasn’t been properly installed on […]

FAQ 1: How to view my subscription details? As there’s no user login/portal for Driver Easy itself, you can view your subscription details (e.g., order number) by logging into your 2Checkout account. If you don’t have an account, please follow the steps below to create one.  That’s it! FAQ 2: How to cancel my trial […]

To contact the Driver Easy Support team:

If you’re having trouble renewing your license key, don’t hesitate to reach out to the Driver Easy Support team. Our friendly and knowledgeable staff is here to help! To contact the Driver Easy Support team:

System Restore is one of the most helpful Windows features that allows you to revert your computer to an earlier working state. It takes a snapshot of your Windows system files and registry settings at a specific time and saves them as restore points. If your PC runs into problems after an installation or update, […]

If you’re already a paid user of Dirver Easy Pro and still encounter this issue, please read on. If your computer is running on Windows 8 and above, open Windows Settings and check for Windows update first. If there is any update available, download and install it on your computer. If your computer is still […]

If you’re using the Proxy Settings in Driver Easy, please go to the Settings panel and set it to Use default browser settings. Here’s how to do it: If your PC is running on Windows 10 OS, please also check the System Network Settings. Here’s how to do it: 1) On your keyboard, press the […]