If you’re already a paid user of Dirver Easy Pro and still encounter this issue, please read on.
Please Use Powershell to remove the incorrect IP address first:
1) Click the Windows Start menu and type powershell in the search box. Then select Run as Administrator.
2) Copy the commands below, then right-click on the pop-up PowerShell panel. The commands would be pasted into Powershell. Then press Enter to execute the commands.
cd C:\Windows\System32\drivers\etc
attrib -R hosts
(Get-Content hosts) | ForEach-Object { $_ -replace "dow1.drivereasy", "#dow1.drivereasy#" } | Set-Content hosts
(Get-Content hosts) | ForEach-Object { $_ -replace "dow2.drivereasy", "#dow2.drivereasy#" } | Set-Content hosts
3) It would not return messages if the commands run successfully, as shown in the following screenshot.
If the commands run successfully, please open Driver Easy and try updating drivers again.
If you went into trouble, don’t worry. Please take a screenshot of the Powershell window, and follow the instructions below to do a ping test and send feedback to us:
1) On your keyboard, press the Windows logo key and R at the same time to open the Run dialog. Type cmd and press Enter to open Command Prompt.
2) Type ping dow1.drivereasy.com and press Enter.
3) Type ping dow2.drivereasy.com and press Enter.
4) Take a screenshot of the ping test result and compress the screenshot of the powershell window and the screenshot of the ping test result to a .zip file.
5) Open Driver Easy and click the feedback button.
6) Fill in the form. Please tell us what problem(s) you’re having with Driver Easy and what you did before and after the problem in detail. Then click Attach file to upload the .zip file containning the two screenshots you took. Check the box next to Send your System Information and click Submit.
Note: the system information of your PC helps our technician support team locate and analyze the problem on your PC better. With the system information on your PC, we can provide quick and efficient service.