Failed to send your message

The feedback feature in Driver Easy is based on Gmail services. If you’re seeing the error message above after you clicked the Submit button in Driver Easy feedback window, it suggests that the feedback message is blocked by Gmail. To avoid this error message, you should make sure the attachment does not include the following […]

Solutions to “Oops” errors

If you’re running into the “Oops” error when using Driver Easy, you follow the instructions below to try resolving this error. Firstly, please check to see if the error message contains “RestorePointer“. The error message contains “RestorePointer”The error message doesn’t contain “RestorePointer” The error message contains “RestorePointer” If it contains “RestorePointer”, please follow the steps […]

How to fix scan errors?

In this post, you can find the solutions to all the existing scan errors. Please locate the specific scan error you’re running into to get the solutions to it. If you fail to find the scan error you’re running into in this post, please send feedback to us via the Driver Easy feedback tool. Please […]

How to fix download errors?

In this post, you can find the solutions to all the existing download errors. Please locate the specific download error you’re running into to get the solutions to it. If you fail to find the scan error you’re running into in this post, please send feedback to us via the Driver Easy feedback tool. Please […]

The remote name could not be resolved: ‘dow2.drivereasy.com’

Driver Easy would return this error when there is no Internet connection on your computer. Please check if you can visit website via the default browser. If your computer has the Internet connection, please restart the computer and try again later. If you constantly run into this issue, please ping-checking dow2.drivereasy.com and send the ping […]

The remote server returned an error: (403) Forbidden

This problem usually happens when the computer is using the Proxy/VPN. Please disable the Proxy/VPN temporary and try again. If you’re using the Proxy Settings in Driver Easy, please go to the Settings panel and set it to Use default browser settings. Here’s how to do it: 1) In Driver Easy, click the menu button […]

The request was aborted: The operation has timed out

This error can be caused by Antivirus software. Three known causes of the problem are Bitdefender Total Security, TOTAL AV and G DATA INTERNET SECURITY. If you’re using BitdefenderIf you’re using TOTAL AVIf you’re using G DATA INTERNET SECURITYIf you’re not using the antivirus software above If you’re using Bitdefender: We contacted Bitdefender team immediately […]

Unable to connect to the remote server

If you’re using Proxy / VPN on your computer, please check if the Proxy / VPN has the correct settings and make sure your computer can visit website after using Proxy / VPN. If you’re using the Proxy Settings in Driver Easy, please verify if the Proxy settings are correct. Here is how to do […]