Solutions to “Oops” errors

If you’re running into the “Oops” error when using Driver Easy, you follow the instructions below to try resolving this error. Firstly, please check to see if the error message contains “RestorePointer“. The error message contains “RestorePointer”The error message doesn’t contain “RestorePointer” The error message contains “RestorePointer” If it contains “RestorePointer”, please follow the steps […]

How to fix scan errors?

In this post, you can find the solutions to all the existing scan errors. Please locate the specific scan error you’re running into to get the solutions to it. The existing scan errors: Unable to connect to the remote serverThe underlying connection was closed: An unexpected error occurred on a receiveThe remote name could not […]

How to fix download errors?

In this post, you can find the solutions to all the existing download errors. Please locate the specific download error you’re running into to get the solutions to it. The existing download errors: The remote name could not be resolved: ‘dow2.drivereasy.com’The remote server returned an error: (403) ForbiddenThe request was aborted: The operation has timed […]

The remote server returned an error: (403) Forbidden

If you’re using the Proxy Settings in Driver Easy, please go to the Settings panel and set it to Use default browser settings. Here’s how to do it: 1) In Driver Easy, click the menu button then select Settings. 2) Navigate to Internet Connection. Select Use default browser settings then click Save. If your PC […]

The request was aborted: The operation has timed out

Please continue reading if you’re using Bitdefender. If you’re not using Bitdefender, please skip to the bottom of this page. We contacted Bitdefender team immediately when we found this problem, and Bitdefender team has resolved this issue in Bitdefender version 23.0.22.97. To resolve this issue, you need to verify the build number of Bitdefender on […]

The remote server returned an error: (404) Not Found

To send the system information to us via the Driver Easy feedback tool: 1) In Driver Easy, click the feedback button. 2) Tick the box next to Send your System Information, then the system information file will be exported. Click the Submit button to send the system information of your PC to us. For more information on […]

Unable to connect to the remote server

If you’re using Proxy / VPN on your computer, please check if the Proxy / VPN has the correct settings and make sure your computer can visit website after using Proxy / VPN. If you’re using the Proxy Settings in Driver Easy, please verify if the Proxy settings are correct. Here is how to do […]